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- Tasks: Inspire and manage a team while delivering top-notch customer service.
- Company: Leading athletic footwear brand with an inclusive culture.
- Benefits: Growth opportunities, uniform allowance, and product discounts.
- Why this job: Join a passionate team and help others pursue their athletic dreams.
- Qualifications: Leadership skills and retail management experience required.
- Other info: Empowering environment focused on personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading athletic footwear company is seeking an Assistant Store Manager to inspire and manage a team. The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. Successful candidates will have leadership skills and retail management experience.
The company offers growth opportunities, a uniform allowance, and discounts on products. Join their inclusive culture dedicated to empowering individuals to pursue their passions.
Assistant Store Manager — Lead Teams & Customer Experience employer: Hoka
Contact Detail:
Hoka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager — Lead Teams & Customer Experience
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how your leadership style aligns with their goals. This will help you connect with the interviewers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to team management and customer service. Use specific examples from your past experiences to demonstrate your skills. We want you to shine and show them why you're the perfect Assistant Store Manager!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Ask about their approach to team development or how they maintain high customer service standards. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. Mention something specific from your conversation to make it personal. It’s a small gesture that can leave a lasting impression and keep you top of mind!
We think you need these skills to ace Assistant Store Manager — Lead Teams & Customer Experience
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've inspired teams in the past and how you can bring that energy to our store!
Customer Service is Key: Don’t forget to mention your customer service experience! We’re all about maintaining high standards, so share examples of how you've gone above and beyond for customers in previous roles.
Tailor Your Application: Make your application stand out by tailoring it to the role. Use keywords from the job description and show us why you’re the perfect fit for the Assistant Store Manager position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Hoka
✨Know the Brand Inside Out
Before your interview, make sure you research the athletic footwear company thoroughly. Understand their products, values, and what sets them apart in the market. This knowledge will not only impress your interviewers but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Experience
Customer experience is key in retail. Be ready to discuss how you've enhanced customer satisfaction in previous roles. Think of specific strategies you've implemented or challenges you've overcome that resulted in positive customer feedback.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team dynamics, or growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
