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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store success.
- Company: Join HOKA, a brand passionate about running and movement.
- Benefits: Enjoy discounts, growth opportunities, and a supportive work environment.
- Why this job: Empower others through fitness while developing your leadership skills.
- Qualifications: Retail management experience and excellent communication skills required.
- Other info: Diverse and inclusive workplace with a focus on personal development.
The predicted salary is between 30000 - 40000 £ per year.
At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you’re a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.
The Role
Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. As an Assistant Store Manager, you know how to effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities.
Your Impact
- Strive for the highest level of customer service that you and your team can achieve
- Collaborate with our Marketing team to help facilitate in‑store events, connect with local communities, and deliver best‑in‑class experiences
- Think omni by seamlessly connecting the website and socials to the store and vice versa, helping to drive sign‑ups and followers
- Prioritize regular brand and product knowledge training
- Develop store strategies to enhance the customer experience and expand traffic
Who You Are
- A natural communicator who conveys the HOKA and Deckers Brands vision and mission
- You have the leadership skills needed to manage a team
- You’re well organized and proactively and efficiently coordinates your resources
- You’re a problem solver who pro‑actively works through challenges
- You show passion for Running, Fitness and the Outdoors Industry and you make a genuine connection to the HOKA vision and mission
We Would Love To Hear From People With
- Solid Retail Management experience
- Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers
- Ability to be agile to meet the needs of the business, within and beyond the four walls of the store
- Experience coordinating and hosting in‑store events
- Fantastic problem‑solving skills and ability to work through challenges
What We Will Give You
As part of our HOKA Family, you belong to more than a performance lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission.
Extras, perks & volunteering opportunities - Being a valued member of the HOKA and Deckers Brands team means more than just a paycheck. From generous discounts to community‑based programs, we offer a variety of cool extras.
Growth and Development; Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program, HOKA Uniform Allowance, and Discount off the Deckers Brands’ (HOKA, UGG, Teva) online and in‑store.
Equal Employment Opportunity - Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.
Assistant Store Manager, HOKA - Cheshire Oaks employer: Hoka
Contact Detail:
Hoka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager, HOKA - Cheshire Oaks
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with HOKA's products and values. When you walk into that interview, let your passion for running and fitness shine through – it’ll show you’re a perfect fit for the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info about the company culture and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve demonstrated leadership, problem-solving, and customer service. This will help you articulate how you can contribute to the HOKA mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the HOKA family.
We think you need these skills to ace Assistant Store Manager, HOKA - Cheshire Oaks
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for running and the outdoors shine through! We want to see how you connect with HOKA's vision and mission, so share your personal experiences and what movement means to you.
Tailor Your Application: Make sure to customise your application to highlight your retail management experience and leadership skills. We’re looking for someone who can effectively communicate our brand values, so don’t hold back on showcasing your relevant skills!
Be Authentic: We celebrate diversity and individuality, so be yourself in your application! Share your unique background and experiences that make you a great fit for our team. Authenticity goes a long way in helping us get to know you better.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the HOKA family!
How to prepare for a job interview at Hoka
✨Know Your HOKA Inside Out
Before your interview, dive deep into HOKA's brand values, mission, and product range. Familiarise yourself with their latest collections and any recent marketing campaigns. This will not only show your passion for the brand but also help you connect your personal experiences with HOKA’s vision.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your communication skills and how you can inspire others to deliver exceptional customer service.
✨Be Ready to Discuss Customer Experience
Think about ways you've enhanced customer experiences in previous roles. Be prepared to share specific strategies you've implemented that align with HOKA's commitment to outstanding service. This could include in-store events or community engagement initiatives that you've led.
✨Embrace Your Passion for Running
HOKA is all about movement and joy in running. Share your personal connection to running or fitness during the interview. Whether you're a seasoned runner or just enjoy outdoor activities, expressing your enthusiasm will resonate with the interviewers and show that you embody the HOKA spirit.