Night Manager at Hoidday Inn Express Antrim
About the role As a Night Manager, you will oversee hotel operations during the night shift, ensuring guest satisfaction and safety. You will manage the front desk, coordinate with various departments, and handle any issues that arise overnight. This role is vital to maintaining the hotel's reputation and providing a welcoming environment for guests.
Key facts
Location: Muckamore, Antrim
Engagement: Full-time
Compensation: $28,610 per year
Team: Night Operations
What you'll do
- Supervise front desk operations and staff during night hours.
- Address guest inquiries and resolve any concerns to ensure a pleasant stay.
- Monitor hotel security and safety protocols throughout the night.
- Manage nightly reports and assist with administrative tasks as needed.
Requirements
- Minimum of 2 years of experience in a hotel or hospitality environment.
- Previous supervisory experience is preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and handle emergencies effectively.
Nice to have
- Experience with hotel management software.
- Knowledge of local attractions and services to assist guests.
Skills & tools
- Proficiency in Microsoft Office Suite.
- Familiarity with hotel management systems.
- Strong organizational and multitasking abilities.
Practical notes
This position may require working overnight shifts, including weekends and holidays.
Night Manager employer: Hoidday Inn Express Antrim
At RBH, we prioritise our people, fostering a vibrant work culture that champions diversity, health, and wellbeing. As a Night Auditor, you'll enjoy a range of benefits including discounted hotel stays, flexible working arrangements, and opportunities for professional growth, all while being part of a team that is recognised as one of the Top 30 Best Places to Work in Hospitality. Join us in creating memorable experiences for our guests while advancing your career in a supportive environment.
Contact Details:
Hoidday Inn Express Antrim Recruitment Team