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- Tasks: Lead global operations for cutting-edge AI and emerging tech projects.
- Company: Join WPP Production, a leader in innovative content solutions.
- Benefits: Hybrid work model, diverse projects, and global career opportunities.
- Why this job: Shape the future of content production with world-class talent and technology.
- Qualifications: Experience in project management and a passion for AI and innovation.
- Other info: Inclusive culture that values creativity and collaboration.
The predicted salary is between 80000 - 100000 ÂŁ per year.
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world‑class human craft with next-generation technology to originate, design, and deliver multi-channel content systems at scale.
About WPP
WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
A Hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does a Global Head of Operations do at WPP Production?
About HEX
HEX is a network of Creative Technologists and Innovators. Powered by AI. Disrupting through technology. Crafting experiences of tomorrow. Integrated within WPP Production, we turn emerging tech into scalable solutions from brief to execution: Generative film, Interactive & experiential, Robotics, and beyond.
About the Role
We are seeking a hands‑on Global Head of Ops to drive world‑class operating systems across HEX Studios partnering with AI‑powered production talent globally. This is a high‑impact, senior‑level role that blends tools, strategic thinking, commercial planning, and leadership — aimed at shaping the future operations of our global Frontier studio set up.
As the Global Head of Ops, you'll be responsible for setting up tools and systems for global resource management, financial reporting, project management and delivery as well as access, ways of working and process with agency partners and WPP innovation teams. You will also be working closely with the global production teams across the WPP Production network to set up scaled solutions for expansion of the HEX remits.
Key Responsibilities
- Establish and maintain programme governance and controls for HEX studio implementation and ensure smooth execution, facilitate knowledge sharing, and proactively address risks.
- Manage the delivery of programmes for global clients such as Adobe.
- Develop frameworks, processes, and best practices to enable the successful global rollout of HEX.
- Ensure HEX are operationally set up for success by developing resourcing plans, securing commercial approvals, and coordinating resource requests with cross‑functional teams.
- Provide global guidance on planning, execution, and delivery of work globally.
- Assist global teams in identifying risks and issues during execution and provide support on mitigation strategies as needed.
Team Leadership & Management
- Line management responsibility for PM Leads and resource managers.
- Team recruitment, performance management, mentoring, and retention.
- Manage team capacity and resourcing challenges, developing innovative solutions to resolve these.
Financial & Commercial Acumen
- Oversee the profitability, ensuring alignment with WPP's global production strategy.
- Secure commercial approvals needed for additional resources required for programmes.
Stakeholder Management & Communication
- Act as a point of escalation for the senior client services teams across WPP production, and direct clients.
- Triage incoming requests from agency partners/WPP and ensure project management resources are in place to oversee end‑to‑end pilot delivery.
- Work with global digital operations and production leads to embrace and implement HEX's vision and strategy.
- Provide new business support, working on relevant pitches and RFPs.
Role Requirements
- Wealth experience in project, operations and programme management roles, with a significant focus on AI and emerging technology.
- Proven experience in managing large, complex, global operations.
- Strong understanding of digital production processes and technologies.
- Experience in establishing and implementing programme governance frameworks.
- Excellent people management skills, with a proven track record of building and developing high‑performing teams.
- Exceptional communication, interpersonal, and presentation skills.
- Strong financial and commercial acumen.
- Demonstrated ability to manage and resolve complex issues.
- Experience working with senior stakeholders, both internally and externally.
- Experience with new business development and RFP responses.
Desired Skills and Experiences
- People Management: An excellent people manager with a passion for developing talent.
- Communication: A great communicator, able to articulate complex information clearly and concisely.
- Operational Efficiency: Keen on operational and commercial efficiency and streamlined processes.
- Problem Solving: An innovative problem solver with a proactive approach.
- Collaboration: Collaborative and thrives on effective teamwork.
- Client Focus: Client and solution‑focused, with a commitment to delivering exceptional results.
- Strategic Thinking: Strategic and focused on longer‑term, scalable planning.
Why work here
At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world‑class talent, cutting‑edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You'll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next‑generation tools are used to amplify, not replace, human creativity.
With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal‑opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Head of Operations ( AI and emerging technology) employer: Hogarth
Contact Detail:
Hogarth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations ( AI and emerging technology)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Head of Operations gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with AI and emerging tech. Share specific examples of how you've driven operational success in previous roles.
✨Tip Number 3
Prepare for interviews by researching WPP Production and HEX. Understand their vision and how your background aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at WPP Production and contributing to their innovative projects.
We think you need these skills to ace Head of Operations ( AI and emerging technology)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operations, project management, and AI. We want to see how your skills align with the role of Global Head of Ops at WPP Production.
Showcase Your Leadership Skills: Since this is a senior-level position, it's crucial to demonstrate your people management abilities. Share examples of how you've built and led high-performing teams in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to articulate your experiences and achievements, especially those related to digital production processes and governance frameworks.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application goes directly to the right team and helps us get back to you faster!
How to prepare for a job interview at Hogarth
✨Know Your Tech
As a candidate for the Head of Operations role, it's crucial to have a solid grasp of AI and emerging technologies. Brush up on the latest trends and tools in the industry, and be ready to discuss how they can be integrated into operational strategies.
✨Showcase Your Leadership Skills
This role involves managing teams and driving performance. Prepare examples of how you've successfully led teams in the past, focusing on your approach to mentoring and developing talent. Highlight any experience you have with building high-performing teams.
✨Understand WPP's Vision
Familiarise yourself with WPP's mission and values. Be prepared to articulate how your experience aligns with their goals, especially in terms of operational efficiency and client focus. This shows that you're not just interested in the role, but also in contributing to the company's success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of specific scenarios where you've had to manage complex issues or implement governance frameworks. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.