At a Glance
- Tasks: Drive growth and build client relationships while managing exciting projects in a dynamic environment.
- Company: Join WPP Production, a global leader in content production and marketing solutions.
- Benefits: Enjoy a hybrid working model, competitive salary, and opportunities for professional development.
- Other info: Be part of a diverse team that values creativity, collaboration, and sustainability.
- Why this job: Shape the future of content production and make a real impact on global brands.
- Qualifications: Experience in client services and a passion for driving business growth.
The predicted salary is between 63000 - 77000 £ per year.
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
A hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week.
What does a Business Director do at WPP Production?
By understanding WPP Production's full breadth of services, our Business Directors bring smart solutions to clients, helping them transition and transform their business. You are a hunter and team builder who drives client business, as well as grows WPP Production's opportunities and revenue. You are a driver of growth, who identifies new business opportunities and manages new business pitches to grow your portfolio of business. A storyteller who can drive and lead business with the ability to write and present decks with flare and precision. An exceptional leader of clients, complex teams and individuals, you epitomise our brand values, are passionate about the business and inspire others to continually push to be better. You partner with the Global Client MD (GCMD) and Global Client Lead (GCL) as well as the wider team helping to deliver the right strategic messaging and expectations for delivery excellence.
Key areas of responsibility
- Growth and account planning
- Support GCMD and GCL in driving agency revenue growth across new business
- Drive organic strategic business growth through strong relationships, a solid knowledge of your clients' business, strategic direction and competitive landscape
- Focus on cross selling our capabilities and services to extend our offering to clients
- Partner with the Commercial Team and Client Operations Director to formulate plans to manage and leverage opportunities to drive client business and partnership
- Drive and maintain a client business development plan, comms and contact strategy (per client) and identify specific opportunities and actions
- Play a key role in new business pitches
- Relationship management
- Build client relationships based on plan agreed with GCMD/ GCL
- Seen as a trusted advisor on WPP Production's capabilities and provides guidance and counsel to clients to help them achieve their business objectives by developing the right production strategy
- Responsible for day-to-day management of overall client engagement and relationship health
- Monitor client satisfaction metrics and associated performance measures.
- Briefing GCMD/GCL and agreeing a quarterly plan
- Working closely with the GCL to understand contractual obligations and commercial arrangement and how these impact our ways of working as well as profitability
- Provide strategic insights to clients on a monthly/quarterly basis
- Partner with Client Director and/or Client Operations Director to drive account governance including Quarterly and Annual Business reviews and ensure flawless delivery
- Collaboration
- Work with GCMD/GCL and Client Operations Director to understand who the right capability experts are to bring in to unlock opportunities for growth
- Partner with Client Delivery to develop and maintain high levels of team effectiveness and satisfaction
- Maintain high level of trust and respect among department heads in Creative, Production, Operations, Technology, Finance and SMEs
- Partner with Client Delivery to navigate when there are conflicting priorities
- Work with Global ExCo and WPP Production Marketing Team to tell the story of WPP Production by delivering compelling case studies and content sound bites
- Leadership
- Create a culture of fresh-thinking, collaboration, respect, equality, diversity and inclusion, with a focus on learning, development and growth
- Contribute to WPP Production's culture by exhibiting ownership, professionalism, passion and leading by example
- Regardless of reporting lines and disciplines inspires the wider portfolio team to deliver their best
- Empower the team to take ownership and find solutions, supporting them by removing any barriers to success
- In partnership with GCMD and GCL, hire and retain the best talent
- Understand how data and the use of data can change how we approach content creation and elevate the types of conversations and recommendations we have with clients
- Have an active interest in sustainability and help drive change within WPP Production to think and act more sustainably
- Financials
- Support GCMD/GCL with P&Ls, budgets and forecasting
- Ultimately responsible for monthly financial management and agreed contribution margins
- Partner with the Client Delivery, Finance and Commercial Teams to review revenue and plan against regular revenue analyses provided by the finance team to achieve monthly commitments
- Knowledge of profit levers and use them to drive profitability across your account portfolio
Requirements:
- Experience in a Client Services industry, working in a marketing, integrated campaigns/digital agency and/or consultancy environment.
- Demonstrated ability to grow revenue through strategic and organic growth and new business with a motivation to meet specific financial targets.
- Strong business and financial acumen.
- Ability to build partnerships across disciplines, networks and teams.
- Also training Sr ADs and ADs to develop these skills.
- Authentically passionate about great work, teams and business.
At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Data
We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Operations Business Manager in London employer: Hogarth Worldwide
At WPP Production, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. With a hybrid working model, employees enjoy the flexibility to balance their professional and personal lives while contributing to cutting-edge projects in a dynamic environment. Our commitment to employee growth is evident through diverse career opportunities and a focus on inclusivity, ensuring that every team member can thrive and make a meaningful impact in the global content production landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Business Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Business Manager at Hogarth Worldwide!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Hogarth Worldwide or be willing to refer you for that Operations Business Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Hogarth Worldwide who’s on the lookout for their next Operations Business Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Business Manager role at Hogarth Worldwide!
We think you need these skills to ace Operations Business Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Hogarth Worldwide. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Hogarth Worldwide
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Hogarth Worldwide. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
