Legal Biller

Office Location: London

Department: The London Finance function comprises approximately 70 staff. The primary departments are Billing, Business Control, Cash Office, Client Maintenance, Partners Matters, Salaries, Financial Analysis, Financial Systems and Reporting. The department is responsible for handling all financial matters in respect of the London office and the coordination of financial affairs in the international offices.

Billing Department Overview: The Billing department manages the billing lifecycle including work in progress (WIP) oversight, bill preparation and processing, and the collection of outstanding invoices. It also provides the partnership with key WIP, billing and debtor analytics to support financial performance and decision‑making. In addition, the department is also responsible for the registration and upkeep of master data for clients, matters and fee earners for accuracy and smooth operations of all billing.

Working Hours: 35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office.

Role Overview: We are seeking a proactive and detail driven Legal Biller to join our Finance team. You will play a key role in ensuring accurate, timely processing and submission of billing using 3E, including delivering cross‑border billing service supporting our global billing teams for some of our largest and complex client matters across APAC, EMEA and MENA. This role sits within a collaborative cross‑functional environment working closely with Partners, Personal Assistants, Revenue Controllers, eBilling, Accounts Payable, Cashiers and Global Billing teams.

Key Responsibilities:

• Process and prepare proformas and issue invoices in 3E ensuring all VAT/Tax rules, payor details, currency requirements and client‑specific instructions are met across practice areas.
• Action credit notes, reversals, reissues, write‑offs, adjustments, administering billing site changes where needed.
• Collaborate with global offices (EMEA/APAC/USA/MENA) for joint‑matter billing ensuring consistency of standards with complex/multi‑matter/multi‑currency billing.
• Lead and support monthly and quarterly centralised/Panel/Quarterly billing runs, ensuring compliance with client penalty structures.
• Administer WIP, month end, client‑specific reports where needed, and maintain accurate billing comments, internal records for audit logs.
• Review and interpret engagement letters for billing accuracy in line with SRA Accounting rules, HMRC guidance.
• Manage shared mailbox and proforma portal, process invoices and resolve billing queries within SLA.
• Contribute to process improvements and work in line with firm Standard Operating Procedures (SOPs), updating and producing new SOPs for client‑specific requirements where required and stepping in for cover in the absence of team members.
• Liaise with PAs, Partners, Revenue Control, eBilling, AR, Cashiers and global offices to resolve billing queries.

Skills & Experience:

• Previous experience in legal billing and processing invoices or in a professional services billing environment, 3E experience essential.
• Skills working with complex/joint billing, multi‑currency, multi‑payor, VAT/WHT, working with global cross‑functional teams.
• Exceptional attention to detail with strong organisational and time‑management skills with the ability to prioritise competing deadlines.
• Excellent written and verbal communication skills; able to communicate clearly with PAs, fee‑earners and senior stakeholders.
• Sound understanding of company structures when reviewing and interpreting engagement letters for billing accuracy.
• Knowledge of SRA accounting rules.
• Confident user of Microsoft Office Package (Word, Excel) for various reporting, document production.

Personal Qualities:

• Self‑motivated, proactive, solutions‑focused and comfortable taking ownership of tasks.
• Calm under pressure, resilient during month‑end and high‑volume billing cycles.
• Service‑First approach with a dedication to delivering timely, high‑excellence output in line with SLA and KPIs.
• Adaptable, eager to learn and open to continuous development.
• Team player with willingness to collaborate in teams and be part of a global team.
• Demonstrates an interest and understanding in area in which they are working, using initiative and applies sound judgement.
• Identify opportunities for improvement in working practices.

Equal Opportunities Employment & Agile Working Statement: It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex, gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability. Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad‑hoc basis, and we will be happy to discuss this further. All vacancies are open to direct applicants.