Learning & Development Coordinator – 12 Months Fixed Term Contract in Birmingham

**Department** Leadership, Learning & Development, People Team

**Office Location** Birmingham

**Reports To** Learning & Development Manager

**Working Hours** 35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office.

**Firm Description** Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach.

**Department Description** The Global Leadership, Learning & Development team is part of the firm’s People function and supports the delivery of the People strategy across each of the firm’s regions through a range of global, regional, and local development programmes, workshops, e-learning, and other career development activities.

**Role Overview** The coordinator will be a member of the Hogan Lovells Leadership, Learning & Development team. They will support the design and delivery of a range of global and regional development programs, workshops and e-learning for lawyers and members of our Business Team.

**Key Responsibilities / Accountabilities**

• Support programme managers across the global team to coordinate and deliver live and virtual programmes and workshops for lawyers.
• Support the Director of Learning & Development – Business Team and other programme managers to coordinate and deliver live and virtual programmes, workshops and e-learning for members of the Business Team.
• Manage and maintain all pre-programme logistics including planning documents, scheduling meetings, and ensuring the team stays on track.
• Create and distribute invitations via iPublish and Outlook and track attendance and programme details through the firm’s learning management system (LMS).
• Book and liaise with external facilitators and other vendors, including hotels, restaurants, and other service providers.
• Coordinate room bookings, catering, room set-up, equipment and technology for programmes, workshops, and events.
• Communicate with participants and internal faculty, including partner sponsors, facilitators and coaches.
• Create, update, and distribute programme materials.
• Manage the running of the in-person and virtual programmes, including coordinating additional on-the-ground support where needed, and hosting Zoom and Teams meetings.
• Coordinate post-programme logistics such as scheduling debriefs, tracking lessons learned, creating and summarizing programme evaluations, impact surveys and ongoing ROI.
• Maintain records and databases for different programmes.
• Manage budgets carefully, including tracking expenditure and ensuring the efficient settlement of invoices and processing of expenses.
• Create and manage an engaging newsletter to share learning and development offerings and relevant news with our Business Team members.
• Contribute creative ideas and suggest efficient ways of working where needed.
• Support additional programmes and perform other duties which fall reasonably within the scope of the job description, as required by the team.

**Person Specification**

**Qualifications and Training** Relevant experience with professional development and/or event/meeting planning. Proven competency in software applications and technology skills, including MS Office (Outlook, Word, Excel, PowerPoint) and other technology as adopted by the team. Experience working with a learning management system preferred.

**General Attributes** Highly detail oriented and organised. Positive can-do and self-motivated work ethic. Poised and works well under pressure. Prepared to work in a fast-paced, professional office setting. Can manage multiple projects simultaneously while adhering to deadlines. Excels at working both independently and collaboratively with others. Excellent written, oral, and interpersonal skills. Easily applies analytical and problem-solving skills. Can troubleshoot issues and initiate projects to improve processes. Willingness to travel occasionally for on-site project or programme support. Enthusiasm and desire to pursue a career in learning and development.

**Agile Working Statement** Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis.

**Equal Opportunities Employment Statement** It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job.