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- Tasks: Support legal teams with accurate client billing and ensure high client satisfaction.
- Company: Join Hogan Lovells, a global law firm with a supportive and ambitious culture.
- Benefits: Flexible working options, competitive salary, and professional development opportunities.
- Other info: Enjoy a collaborative team atmosphere with excellent career growth potential.
- Why this job: Gain valuable experience in a dynamic environment while contributing to real-world legal challenges.
- Qualifications: Strong IT and Excel skills; experience with billing systems is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Locations: Birmingham
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: R268952
DepartmentUK Office Legal Practice Groups, supporting specific groups as required based on business needs.
Office LocationBirmingham office
Reports ToPA Manager
Working Hours35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office.
Department DescriptionSecretarial Services is one of the firm’s support departments and is responsible for delivering a high quality, consistent secretarial and administrative service to our internal and external clients.
Role OverviewSupporting the legal practice groups and Secretarial team to ensure proper and accurate client account billing to deliver a high level of client service and satisfaction. You will be liaising with Partners, fee earners and PAs to collate the required information to progress bills to completion. You will also collaborate with Accounts Receivable to ensure a smooth end to end billing cycle is maintained.
Key Responsibilities/Accountabilities- Checking all draft billing proformas, ensuring fees are accurate, disbursements have been picked up correctly and required evidence included.
- Refer to client building guides and build a strong knowledge of the client requirements for the bills you are responsible for processing.
- All time entries and narratives are checked and amended before authorised proformas are sent to Billing.
- Checking Elite 3E to ascertain status of invoice in system and liaising with Billing and Collections.
- Preparing billing review documentation in Excel where required.
- Acting as the first point of contact for client queries regarding invoices, liaising with matter handler/partner, cancelling invoices and arranging credit notes.
- Liaising with Billing AP, Cashiers and Collections on a daily basis, requesting disbursements be added, requesting amends/transfers, requesting monies on account to be applied and other various tasks.
- Assisting with clients requiring e-billing.
- Assisting with queries regarding Client and Matter database maintenance.
- Chasing missing timesheets.
- Support wider Billing Assistant team and department administration tasks to manage workload peaks and troughs when capacity allows.
- Efficient use daily of workflow tracker to record status of bills and actions completed/next steps.
- Advanced IT skills.
- Strong Excel skills.
- Although not necessary, would be helpful to have experience of Elite, 3E or a similar system. Carpe Diem (or other time recording software) beneficial.
- Full training on document management and practice management systems and workflow tools will be provided.
- Attention to detail – a high level of accuracy is essential.
- Ability to prioritise and act on own initiative.
- Ability to meet deadlines and work under pressure.
- Ability to build professional relationships and to communicate at all levels.
- Ability to work as a team with other roles supporting the delivery of an efficient billing process.
- Professional in conduct and appearance at all times.
- Punctual at all times.
Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.
Equal Opportunities Employment StatementIt is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex, gender and gender identity, age, sexual orientation, civil and family status or disability.
Billing Administration Assistant (FTC 12 months) (Birmingham) employer: Hogan Lovells
Contact Detail:
Hogan Lovells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Administration Assistant (FTC 12 months) (Birmingham)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Billing Administration Assistant (FTC 12 months) (Birmingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing Administration Assistant role. Highlight relevant experience and skills, especially those related to billing processes and client communication. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in this position and how your background makes you a great fit. Don’t forget to mention your attention to detail and ability to work under pressure – these are key for us!
Show Off Your Excel Skills: Since strong Excel skills are a must-have for this role, consider including specific examples of how you've used Excel in previous jobs. Whether it's managing data or preparing reports, we want to know how you can leverage these skills in our billing process.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team!
How to prepare for a job interview at Hogan Lovells
✨Know Your Billing Basics
Before the interview, brush up on your knowledge of billing processes and client account management. Familiarise yourself with terms like 'draft billing proformas' and 'disbursements' so you can speak confidently about them during the interview.
✨Show Off Your Excel Skills
Since strong Excel skills are a must for this role, be prepared to discuss your experience with spreadsheets. Think of specific examples where you've used Excel to manage data or streamline processes, and if possible, bring along a sample of your work.
✨Demonstrate Attention to Detail
This position requires a high level of accuracy, so be ready to share examples of how you've ensured precision in your previous roles. You might even want to mention any systems or checklists you use to maintain accuracy in your work.
✨Prepare for Client Interaction Scenarios
As you'll be the first point of contact for client queries regarding invoices, think about how you would handle various scenarios. Prepare to discuss how you would approach resolving issues or answering questions professionally and efficiently.