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- Tasks: Support our sales team with phone and email sales, order management, and customer queries.
- Company: Join a fun and friendly team at Hoesh International, a global packaging supplier.
- Benefits: Enjoy 28 days holiday, casual dress, and on-site parking.
- Why this job: Be part of a dynamic team and help customers while developing your skills.
- Qualifications: Customer service experience, strong organisation skills, and a proactive attitude.
- Other info: Full-time role with a supportive environment and opportunities for growth.
The predicted salary is between 28000 - 42000 £ per year.
Hoesh International began as a small family team supplying packaging products. As the company grew, so did our products and our customer base. Today we supply to all corners of the world with over 3000 customers and some 700 lines of products to choose from. We have been trading for over 20 years and aim to provide our customers with the best service possible. Based in Leicester, we are a fun & friendly team who take pride in working well together.
We are currently recruiting for a Sales person to join our team
The role will support our busy sales team in the day to day management of:
· Phone and email sales.
· Placing and reviewing sales orders.
· General office administration.
· Respond to customer questions and reviews.
· Liaise with the warehouse for shipment and delivery.
· Supporting new and existing customers, giving the best advice and guidance possible. Being an expert in all Hoesh Products
· Maintaining and updating our customer database.
· Managing and dealing with complaints.
Person Specification
You will have the ability to multi-task, prioritise and manage multiple tasks simultaneously in a fast-paced environment.
Proven experience in a Customer Service role.
Be able to cope under pressure during busy sales periods.
Highly organised, proactive with strong attention to detail.
PC literate.
Good Command of written and verbal English language.
You will be confident, enthusiastic and a strong team player.
You will be a self-starter with a \”can-do\” approach when tackling new challenges.
You will have excellent oral and written skills and be able to communicate in a professional manner with customers and the rest of the business.
· Working hours: Monday – Friday 9:00am – 5:00pm
· Full time 35 hours a week
· 28 days holiday inclusive of public holidays
· Salary will depend on experience.
Job Type: Full-time
Benefits:
- Casual dress
- On-site parking
Education:
- A-Level or equivalent (preferred)
Experience:
- Sales: 1 year (preferred)
- Work Location: In person
Sales Office Administrator employer: Hoesh International Ltd
Contact Detail:
Hoesh International Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator
✨Tip Number 1
Get to know the company! Research Hoesh International and understand their products and values. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and the sales team, make sure you can express yourself clearly and confidently. Role-play common scenarios to get comfortable.
✨Tip Number 3
Be proactive during interviews! Prepare questions about the role and the team dynamics. This shows you're engaged and ready to contribute to the fun and friendly atmosphere at Hoesh.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to jump into the digital side of sales administration.
We think you need these skills to ace Sales Office Administrator
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to show us who you are while keeping it professional.
Tailor Your Application: Make sure to tailor your application to the Sales Office Administrator role. Highlight your relevant experience and skills that match what we’re looking for, like your customer service expertise and organisational skills.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate a well-structured application that’s easy to read. Avoid jargon and make sure your enthusiasm for the role comes across!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hoesh International Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with Hoesh International's product range. Being able to discuss specific products and how they benefit customers will show your enthusiasm and preparedness.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer inquiries or complaints. Highlighting your ability to stay calm under pressure and provide excellent service will resonate well with the interviewers.
✨Demonstrate Organisation and Multi-tasking
Think of instances where you've managed multiple tasks simultaneously. Be ready to explain how you prioritised your workload and maintained attention to detail, especially in a fast-paced environment.
✨Practice Your Communication Skills
Since the role requires strong verbal and written communication, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask during the interview to demonstrate your interest and engagement.