Hodge in Cardiff is seeking an IT Service Delivery Lead to guide our Service Desk and Service Improvement teams. The role focuses on ensuring IT services and applications are supported to ITIL-driven standards and within agreed SLAs.
You will lead cross-functional teams, manage suppliers, and drive continuous service improvements, collaborating with business and IT stakeholders to align transition and delivery with strategic goals.
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IT Service Delivery Lead — Driving Service Excellence in Cardiff employer: Hodge
Hodge is an excellent employer that fosters a collaborative and innovative work culture, providing employees with the autonomy to lead significant financial reporting initiatives. Located in a dynamic banking environment, we offer competitive benefits, continuous professional development opportunities, and a supportive atmosphere that encourages growth and mentorship within the finance team. Join us to make a meaningful impact while advancing your career in a forward-thinking organisation.
