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- Tasks: Help customers and ensure their needs are met with care and efficiency.
- Company: Hodge, a company dedicated to equality, diversity, and social responsibility.
- Benefits: Inclusive workplace, opportunities for growth, and a chance to make a difference.
- Why this job: Join a mission-driven team focused on making life better for customers and society.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Be part of a diverse workforce that values your unique contributions.
The predicted salary is between 28800 - 48000 £ per year.
Do you want to be part of a force for good, helping to make life better for customers? Hodge is an advocate of being an equal opportunities employer. We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognise the value a diverse workforce brings to an organisation.
ESG and sustainability are at the heart of everything we do and serve as a reminder of the responsibility we have to our stakeholders, customers, colleagues, and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.
Apply today to become part of Hodge’s mission to make life better for customers and society in the moments that matter.
Customer Service Representative in Cardiff employer: Hodge
Contact Detail:
Hodge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching Hodge and its values. Understand their commitment to equality, diversity, and sustainability. This will help you align your answers with their mission and show you're genuinely interested.
✨Tip Number 3
Practice common customer service scenarios. Think about how you'd handle difficult customers or resolve complaints. Being able to demonstrate your problem-solving skills will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and really want to be part of Hodge’s mission to make life better for customers.
We think you need these skills to ace Customer Service Representative in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can contribute to making life better for our customers and society.
Be Authentic: Don’t be afraid to show your true self in your application. We value diversity and want to know what makes you unique and how that can add to our team at Hodge.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your relevant experience and skills that align with our mission and values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Hodge
✨Understand the Company’s Mission
Before your interview, take some time to really understand Hodge's mission and values. They’re all about making life better for customers and promoting equality and diversity. Show that you resonate with these values during your conversation.
✨Prepare for Scenario Questions
As a Customer Service Representative, you'll likely face scenario-based questions. Think of examples from your past experiences where you handled difficult situations or provided excellent service. Be ready to explain your thought process and the outcomes.
✨Show Your Commitment to ESG
Hodge places a strong emphasis on ESG and sustainability. Be prepared to discuss how you can contribute to these initiatives. Share any relevant experiences or ideas you have that align with their commitment to social responsibility.
✨Emphasise Your Adaptability
In customer service, adaptability is key. Highlight your ability to adjust to different situations and customer needs. Use specific examples to demonstrate how you've successfully navigated changes in previous roles.
