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- Tasks: Support our Crime team with administrative tasks and client communication.
- Company: Dynamic legal firm based in Central London with great career prospects.
- Benefits: Training opportunities, modern IT facilities, and a supportive team environment.
- Why this job: Join a busy team and make a real difference in clients' lives.
- Qualifications: Strong admin skills, team player, and excellent communication abilities.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit a Crime Legal Assistant to support our Crime team. This is an administrative role that involves assisting the fee earners in all areas of office services, including printing relevant documents, filing, scanning, photocopying, collating and paginating documents, assisting with the team diary and liaising with police stations, courts and clients.
Responsibilities
- Receive incoming calls and make outgoing calls; handle new enquiries within the Crime team. Through careful listening and questioning, gain insight into client requirements and assist as far as possible. For example: take enquiry details, forward messages, arrange appointments, and deal with possible complaints.
- Provide information on legal procedures, costs remedies and timescales to clients to resolve their legal problems in line with legal best practices and principles.
- Complete an accurate written attendance note of the call and ensure it is logged on the client’s electronic file using the appropriate legal software.
- Liaise with Fee Earners and team leader as appropriate.
- Maintain good administrative and literacy skills; be methodical, work in a team, be able to work on own initiative and have a flexible attitude.
- Work in an organised manner, paying attention to detail and good time management.
- Be part of a busy team responsible for the smooth running of the office, dealing with people at all levels in the Firm.
- Demonstrate excellent computer skills.
- Handle a high level of incoming calls, interacting with clients in a sensitive and professional manner; maintain an excellent telephone manner.
- Discuss and understand complex situations with clients in a sensitive and professional manner.
- Be skilled at discerning, deciding and differentiating between clients in a supportive and non-judgmental way.
- Operate from our Central London premises; we offer good prospects, training and IT facilities.
Qualifications / Skills
- Good administrative and literacy skills; methodical; able to work in a team and on own initiative; flexible attitude; strong time management.
- Ability to communicate clearly and professionally with clients and colleagues.
- Positive client-focused attitude; clear and pleasant verbal communication.
Application
Please apply by sending a covering letter and CV, with salary expectation details. If you are successful, a member of the team will contact you directly. If you do not hear from us, please assume that your application has been unsuccessful.
Crime Legal Assistant in London employer: Hodge Jones & Allen
Contact Detail:
Hodge Jones & Allen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crime Legal Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work in crime law. Attend events or join online forums where you can connect with professionals and learn about potential job openings.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls and enquiries, make sure you're comfortable speaking clearly and professionally. Role-play with a friend to get the hang of it and boost your confidence.
✨Tip Number 3
Show off your organisational skills! When you get the chance to meet potential employers, bring examples of how you've managed tasks or projects efficiently. This will demonstrate your methodical approach and attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team. Don’t forget to tailor your CV and cover letter to highlight your relevant skills!
We think you need these skills to ace Crime Legal Assistant in London
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your relevant skills and experiences that align with the Crime Legal Assistant role. Keep it concise, engaging, and tailored to us – we want to see your personality!
Show Off Your Admin Skills: Since this role is all about supporting our Crime team, emphasise your administrative skills in your CV. Mention any experience with filing, scanning, or managing diaries, as these are key to keeping our office running smoothly.
Be Client-Focused: We love candidates who understand the importance of client interaction. In your application, share examples of how you've handled client enquiries or complaints in a professional manner. This shows us you can communicate effectively and sensitively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes it easier for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at Hodge Jones & Allen
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Crime Legal Assistant. Familiarise yourself with tasks like document handling, liaising with clients, and managing calls. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice clear and professional communication. You might want to role-play common scenarios, such as handling enquiries or discussing legal procedures. This will boost your confidence and show that you're ready to engage with clients effectively.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and stay organised. Think of examples from your past experiences where you successfully handled multiple tasks or maintained attention to detail. This will highlight your ability to thrive in a busy team environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or specific challenges the Crime team faces. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
