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- Tasks: Support the Crime team with administrative tasks and client communication.
- Company: Dynamic legal firm based in Central London with great career prospects.
- Benefits: Training opportunities, modern IT facilities, and a supportive work environment.
- Why this job: Join a busy team and make a difference in clients' lives while gaining valuable experience.
- Qualifications: Strong admin skills, team player, and excellent communication abilities.
- Other info: Flexible attitude and good time management are essential for success.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit a Crime Legal Assistant to support our Crime team. This is an administrative role that involves assisting the fee earners in all areas of office services, including printing relevant documents, filing, scanning, photocopying, collating and paginating documents, assisting with the team diary and liaising with police stations, courts and clients.
Responsibilities
- Receive incoming calls and make outgoing calls; handle new enquiries within the Crime team. Through careful listening and questioning, gain insight into client requirements and assist as far as possible. For example: take enquiry details, forward messages, arrange appointments, and deal with possible complaints.
- Provide information on legal procedures, costs remedies and timescales to clients to resolve their legal problems in line with legal best practices and principles. Complete an accurate written attendance note of the call and ensure it is logged on the client’s electronic file using the appropriate legal software.
- Liaise with Fee Earners and team leader as appropriate.
- Maintain good administrative and literacy skills; be methodical, work in a team, be able to work on own initiative and have a flexible attitude. Work in an organised manner, paying attention to detail and good time management.
- Be part of a busy team responsible for the smooth running of the office, dealing with people at all levels in the Firm.
- Demonstrate excellent computer skills.
- Handle a high level of incoming calls, interacting with clients in a sensitive and professional manner; maintain an excellent telephone manner.
- Discuss and understand complex situations with clients in a sensitive and professional manner.
- Be skilled at discerning, deciding and differentiating between clients in a supportive and non-judgmental way.
- Operate from our Central London premises; we offer good prospects, training and IT facilities.
Qualifications / Skills
- Good administrative and literacy skills; methodical; able to work in a team and on own initiative; flexible attitude; strong time management.
- Ability to communicate clearly and professionally with clients and colleagues.
- Positive client-focused attitude; clear and pleasant verbal communication.
Application
Please apply by sending a covering letter and CV, with salary expectation details. If you are successful, a member of the team will contact you directly. If you do not hear from us, please assume that your application has been unsuccessful.
Crime Legal Assistant employer: Hodge Jones & Allen
Contact Detail:
Hodge Jones & Allen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crime Legal Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those working in crime law. Attend events or join online forums where you can connect with professionals who might know about job openings.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls and enquiries, get comfortable with speaking clearly and professionally. Role-play with a friend to boost your confidence before those real calls come in.
✨Tip Number 3
Show off your organisational skills! When you get the chance to meet potential employers, bring examples of how you've managed tasks or projects efficiently. This will demonstrate your methodical approach and attention to detail.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Crime Legal Assistant
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your relevant skills and experiences that align with the Crime Legal Assistant role. Keep it concise, engaging, and tailored to us – we want to see your personality!
Tailor Your CV: Don’t just send a generic CV! Customise it to reflect the skills and experiences that are most relevant to the job description. Use keywords from the job listing to show us you’re a perfect fit for the team.
Show Off Your Communication Skills: Since this role involves liaising with clients and colleagues, make sure your written application showcases your communication prowess. Use clear, professional language and check for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hodge Jones & Allen
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Crime Legal Assistant. Familiarise yourself with the tasks mentioned in the job description, like liaising with clients and handling legal documents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice how you communicate clearly and professionally. You might want to role-play common scenarios, such as answering client enquiries or discussing sensitive situations. This will help you feel more confident and articulate during the actual interview.
✨Showcase Your Organisational Skills
Being methodical and organised is key for this position. Prepare examples from your past experiences where you've successfully managed multiple tasks or maintained attention to detail. Highlighting these skills will reassure the interviewers that you can handle the busy environment of their office.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Crime Legal Assistant. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
