At a Glance
- Tasks: Support our Crime team with administrative tasks and client interactions.
- Company: Join Hodge Jones & Allen Solicitors, a dynamic legal firm.
- Benefits: Enjoy generous leave, wellbeing support, and professional development opportunities.
- Other info: Be part of a supportive team with great career growth potential.
- Why this job: Make a difference in clients' lives while gaining valuable legal experience.
- Qualifications: Strong admin skills, good communication, and a positive attitude required.
The predicted salary is between 25000 - 32000 € per year.
Hodge Jones & Allen Solicitors are looking to recruit a Crime Legal Assistant to support our Crime team. This is an administrative role that involves assisting the fee earners in all areas of office services. This includes printing relevant documents, filing, scanning, photocopying, collating and paginating documents, assisting with the team diary, monthly rota and liaising with police stations, courts and clients.
Duties will vary in importance and priority, depending on circumstances and the needs of the business at any particular time. Receiving incoming calls/making outgoing calls and dealing with all new enquiries within the Crime team. Through careful listening and questioning, gain an insight into the client’s requirements and assist as far as possible. E.g. Take the enquiry details, forward a message and arrange an appointment, dealing with possible complaints too.
Providing information on legal procedures, costs remedies and timescales to clients to resolve their legal problems in line with legal best practices and principles. You will need to complete an accurate written attendance note of the call and ensure it is logged on the client’s electronic file using the appropriate legal assistance based on information gained. Liaise with Fee Earners and team leader as appropriate.
You will be part of a busy team responsible for the smooth running of the office which will involve you dealing with people at all levels in the Firm. You will need to have good administrative and literacy skills, be methodical, work in a team, be able to work on your own initiative and have a flexible attitude. Working in an organised manner, paying attention to detail and good time management are important. Good computer skills are essential.
Ability to handle a high level of incoming calls, interacting with diverse clientele in a sensitive and professional manner at all times. Excellent telephone manner with clear and pleasant verbal communication. A positive client focused attitude with clear and pleasant verbal communication. Ability to discuss and understand complex situations with clients in a sensitive and professional manner at all times. Skilled in being able to discern, decide and differentiate between clients in a supportive and non-judgmental way.
We offer a competitive and comprehensive benefits package designed to support your well-being, work–life balance and professional development, including:
- Generous annual leave (22–27 days depending on role), plus Christmas shutdown and additional birthday leave
- Extra paid leave for volunteering, moving house and study
- Long service recognition leave at 10, 15 and 20 years
- Pension scheme (3% employer contribution, 5% employee, with salary sacrifice option)
- Life assurance (2x salary) and Group Income Protection (up to state pension age)
- Enhanced maternity and paternity pay (subject to qualifying service)
- Wellbeing support, including Mental Health Champions, First Aiders and an Employee Assistance Programme
- Cycle to Work scheme and season ticket loan (post-probation)
- Employee referral bonus scheme
- Discounted legal services and access to an extensive Employee Benefits Portal (gym membership, health plans, private medical insurance, dental, cinema and retail discounts)
- Eye care contributions
- Complimentary office fruit deliveries twice weekly
- On-site social space with pool table and subsidised bar
Crime Legal Assistant employer: Hodge Jones & Allen LLP
Hodge Jones & Allen Solicitors is an exceptional employer, offering a supportive and dynamic work environment for a Crime Legal Assistant. With a strong focus on employee well-being, the firm provides a comprehensive benefits package, including generous annual leave, enhanced parental pay, and professional development opportunities. Located in a vibrant area, employees enjoy a collaborative culture that values teamwork and personal growth, making it an ideal place for those seeking meaningful and rewarding careers in the legal field.
StudySmarter Expert Advice🤫
We think this is how you could land Crime Legal Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work in crime law. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have a lead on a job!
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls and enquiries, it’s crucial to sound confident and professional. Role-play with a friend or family member to get comfortable with discussing legal procedures and client needs.
✨Tip Number 3
Show off your organisational skills! When you get the chance to meet potential employers, bring examples of how you've managed tasks or projects in the past. This could be anything from a well-organised filing system to a detailed project plan.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Make sure to highlight your administrative skills and client-focused attitude in your conversations.
We think you need these skills to ace Crime Legal Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Crime Legal Assistant role. Highlight any relevant experience, especially in administrative tasks and client interaction. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our Crime team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Since this role involves a lot of client interaction, make sure to showcase your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, let us know you can handle sensitive situations with professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Hodge Jones & Allen LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Crime Legal Assistant. Familiarise yourself with tasks like document management, liaising with clients, and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice your verbal communication skills. Try role-playing common scenarios, such as answering client calls or explaining legal procedures. This will help you feel more confident and articulate during the interview.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and stay organised. Think of examples from your past experiences where you successfully handled multiple tasks or prioritised effectively. This will highlight your ability to thrive in a busy team environment.
✨Demonstrate a Client-Focused Attitude
During the interview, emphasise your commitment to providing excellent client service. Share examples of how you've dealt with sensitive situations or complaints in the past. This will show that you can handle the diverse clientele and maintain professionalism at all times.
