Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Take inbound calls and help customers purchase amazing tech products.
- Company: Join a dynamic team in Loughborough focused on delivering top-notch customer service.
- Benefits: Enjoy uncapped commission, flexible hours, and comprehensive training.
- Why this job: Be part of a fun culture where you can grow your sales skills and make lasting customer connections.
- Qualifications: Customer service experience is preferred; passion for tech and excellent communication skills are essential.
- Other info: Full training provided; must pass a Clean DBS check.
The predicted salary is between 24000 - 36000 £ per year.
Inbound Sales Advisors based in Loughborough, taking calls from customers that have been on the website and looking to purchase some amazing tech! As an advisor, you can expect to take between 40-50 calls on average per day and will be tasked with understanding the customers' needs, closing the sale, building the customers' basket (including services), and walking them through the full sales journey.
There will be 2 weeks training - 09:00 - 17:30. Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift) and 1 in every 2 weekends - 09:00-17:30.
Job Role:
- Managing inbound calls to the business from clients/customers’ requests.
- Working towards and aiming to exceed sales expectations.
- Exploring customer needs and offering suitable products and services from the website.
- Guiding the customer through the sales journey whilst ensuring they are kept fully informed.
- Building relationships with customers to ensure converting a one-time customer into a customer for life.
- Delivering a best-in-class customer experience.
- Maximising up-selling opportunities whilst ensuring the customer has an informed choice.
Key Skills:
- A commitment to providing great service.
- Customer Service experience, ideally within a Contact Centre environment.
- Excellent communication skills.
- To be driven with the desire to consistently exceed sales targets.
- Flexible and adaptable.
- A passion for putting customers first and creating customers for life.
- A passion for tech!
- A previous sales experience would be desirable.
- IT literate with the ability to navigate multiple systems quickly and efficiently.
This role is subject to a Clean DBS; it is imperative that each applicant provides support to the process. Full training is given. If this is the job for you, please submit your CV!
Inbound Sales Advisor employer: Hockey Moves International R
Contact Detail:
Hockey Moves International R Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor
✨Tip Number 1
Familiarise yourself with the latest tech products and services that we offer. Being knowledgeable about our offerings will not only help you answer customer queries effectively but also demonstrate your passion for tech during the interview.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios with friends or family. This will help you become more comfortable with handling calls and addressing customer needs, which is crucial for an Inbound Sales Advisor.
✨Tip Number 3
Research common sales techniques and strategies, especially those related to upselling and closing deals. Understanding these concepts will give you an edge in demonstrating your sales acumen during the selection process.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the role and the company. This could include inquiries about team dynamics, training processes, or how success is measured in the sales department.
We think you need these skills to ace Inbound Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you managed inbound calls or worked in a contact centre environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for tech and your commitment to providing excellent customer service. Mention specific examples of how you've exceeded sales targets in the past.
Highlight Key Skills: In your application, clearly outline your communication skills, adaptability, and IT literacy. These are crucial for navigating multiple systems and ensuring a smooth sales journey for customers.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. Let them know why you're excited about the opportunity to work as an Inbound Sales Advisor and how you can contribute to their success.
How to prepare for a job interview at Hockey Moves International R
✨Show Your Passion for Tech
Make sure to express your enthusiasm for technology during the interview. Share any personal experiences with tech products or services that you love, as this will demonstrate your genuine interest in the role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you'll need to handle customer calls. Practice common sales scenarios and think about how you would address customer needs and objections effectively.
✨Highlight Your Customer Service Experience
Be ready to discuss your previous customer service roles, especially if they were in a contact centre environment. Use specific examples to illustrate how you provided excellent service and resolved customer issues.
✨Demonstrate Your Sales Skills
Prepare to talk about your sales achievements and how you've exceeded targets in the past. Be specific about the strategies you used to close sales and how you built relationships with customers.
