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- Tasks: Deliver exceptional service to guests and owners while managing reception operations.
- Company: Leading holiday park operator in the UK with a focus on guest satisfaction.
- Benefits: Competitive pay, annual leave, and flexible working hours.
- Why this job: Join a vibrant team and enhance guest experiences in a fun environment.
- Qualifications: Prior hospitality experience and strong communication skills.
- Other info: Permanent position with 37.5 hours weekly and opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading holiday park operator in the UK is seeking a Guest & Owner Experience Supervisor to deliver exceptional service to guests and owners. The role involves managing reception operations, maintaining accounts, and providing administrative assistance.
Candidates should have prior hospitality experience and strong communication skills. This permanent position offers 37.5 hours weekly, with some flexibility for evening and weekend shifts. Competitive pay and benefits, including annual leave, are included.
Guest & Owner Experience Lead (Reception & Aftersales) in Paignton employer: Hoburne Ltd
Contact Detail:
Hoburne Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest & Owner Experience Lead (Reception & Aftersales) in Paignton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead on that perfect Guest & Owner Experience Lead role!
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest service and reception management. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Remember, they’re looking for someone who can deliver exceptional service, so be yourself and let your enthusiasm show.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Guest & Owner Experience Lead (Reception & Aftersales) in Paignton
Some tips for your application 🫡
Show Off Your Hospitality Experience: Make sure to highlight any previous roles in hospitality. We want to see how your experience can help us deliver exceptional service to our guests and owners.
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to connect with others, just like you would with our guests.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Guest & Owner Experience Lead role. We love seeing candidates who put in that extra effort.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Hoburne Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the holiday park operator. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Hospitality Experience
Since prior hospitality experience is key for this role, prepare specific examples from your past jobs where you delivered exceptional service. Think about situations where you went above and beyond for guests or resolved issues effectively. This will demonstrate your capability to excel in the position.
✨Communicate Clearly and Confidently
Strong communication skills are a must for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Be Ready for Flexibility Questions
Since the job involves some evening and weekend shifts, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the needs of the business. This will highlight your commitment to providing excellent service to guests and owners.
