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- Tasks: Oversee guest and owner interactions, ensuring exceptional service and seamless experiences.
- Company: Leading holiday park group in New Milton with a supportive environment.
- Benefits: Fixed-term position with 37.5 hours per week and variable hours.
- Why this job: Join a rewarding role where you can make a real difference in guest experiences.
- Qualifications: Strong administrative skills and a customer-first approach required.
- Other info: Opportunity to work weekends and Bank Holidays for flexible scheduling.
The predicted salary is between 30000 - 42000 £ per year.
A leading holiday park group in New Milton is looking for a Guest and Owner Experience Manager for maternity cover. In this role, you will oversee all guest and owner interactions, ensuring a seamless experience and delivering exceptional service.
Responsibilities include managing reception, aftersales, and tailored itineraries. Applicants should have strong administrative skills and a customer-first approach.
This fixed-term position offers 37.5 hours per week with variable hours, including weekends and Bank Holidays. Join us for a rewarding opportunity in a supportive environment.
Guest & Owner Experience Manager (Maternity Cover) in New Milton employer: Hoburne Ltd
Contact Detail:
Hoburne Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest & Owner Experience Manager (Maternity Cover) in New Milton
✨Tip Number 1
Network like a pro! Reach out to people in the holiday park industry or related fields. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your customer-first approach and how you've made a difference in past roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies you admire, like our holiday park group. Express your interest and ask about potential opportunities – it shows initiative!
✨Tip Number 4
Prepare for the unexpected! In this role, you'll need to handle various situations. Think of examples from your past where you’ve managed challenges effectively, and be ready to discuss them during interviews.
We think you need these skills to ace Guest & Owner Experience Manager (Maternity Cover) in New Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in guest and owner interactions. We want to see how you've delivered exceptional service in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Guest & Owner Experience Manager role. Share your passion for customer service and any relevant experiences that showcase your skills.
Show Off Your Administrative Skills: Since strong administrative skills are key for this role, make sure to mention any relevant experience you have. Whether it's managing schedules or handling inquiries, we want to know how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Hoburne Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the holiday park group. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer-First Approach
Since the role focuses on guest and owner interactions, prepare examples from your past experiences where you went above and beyond for customers. Highlight how you resolved issues or created memorable experiences, as this will demonstrate your commitment to exceptional service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think of scenarios related to managing reception or creating tailored itineraries, and be ready to discuss how you would approach these challenges while ensuring a seamless experience for guests and owners.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
