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- Tasks: Manage reception operations and enhance guest satisfaction in a vibrant leisure environment.
- Company: Leading leisure company in Cirencester with a focus on guest experience.
- Benefits: Competitive pay, discounts, enhanced parental leave, and a permanent contract.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Background in hospitality, strong communication skills, and multitasking ability.
- Other info: 37.5 hours per week with some evening and weekend shifts.
The predicted salary is between 28800 - 43200 £ per year.
A leading leisure company in Cirencester is looking for a Guest & Owner Experience Supervisor to manage reception operations and enhance guest satisfaction. The successful candidate will have a background in hospitality, strong communication skills, and the ability to multitask effectively.
The role offers a permanent contract with 37.5 hours per week, requiring some evening and weekend work. Competitive pay and a range of employee benefits are provided, such as discounts and enhanced parental leave.
Guest & Owner Experience Supervisor — Guest Services & Accounts in Cirencester employer: Hoburne Ltd
Contact Detail:
Hoburne Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest & Owner Experience Supervisor — Guest Services & Accounts in Cirencester
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to guest services. Think about your past experiences and how they relate to enhancing guest satisfaction. We want you to shine!
✨Tip Number 3
Show off your multitasking skills during the interview! Share examples of how you've juggled multiple tasks in a busy environment. This will demonstrate that you're ready for the fast-paced world of guest services.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Guest & Owner Experience Supervisor — Guest Services & Accounts in Cirencester
Some tips for your application 🫡
Show Your Hospitality Skills: Make sure to highlight your background in hospitality in your application. We want to see how your experience can enhance guest satisfaction and make a difference in our reception operations.
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. We appreciate straightforwardness and want to understand your thoughts easily.
Multitasking Magic: Since the role involves multitasking, share examples of how you've successfully juggled multiple responsibilities in past jobs. We love to see how you handle busy situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hoburne Ltd
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge before the interview. Understand the key aspects of guest services and accounts, as well as any recent trends in the leisure industry. This will show that you're genuinely interested in the role and can bring valuable insights to the table.
✨Show Off Your Communication Skills
Since strong communication is a must for this position, prepare examples of how you've effectively communicated with guests or team members in the past. Think about situations where you resolved conflicts or enhanced guest satisfaction, and be ready to share those stories.
✨Multitasking Mastery
The ability to multitask is crucial for this role. During the interview, highlight your experience juggling multiple responsibilities, especially in a busy environment. You could even mention specific tools or techniques you use to stay organised and efficient.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle various guest situations. Prepare by thinking through potential challenges you might face in the role and how you would address them. This will demonstrate your problem-solving skills and readiness for the job.
