At a Glance
- Tasks: Lead operations, support managers, and drive improvements in a dynamic hospitality environment.
- Company: Join Hobson’s Fish & Chips, a friendly and ambitious team.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Immediate start available with excellent career progression opportunities.
- Why this job: Make a real impact in a growing business while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong leadership abilities required.
The predicted salary is between 55000 - 65000 £ per year.
Operations Director.
We are looking for a driven, hands‑on Operations Director to join our growing business and play a key role in taking it to the next level.
This is not a role for someone who simply oversees operations from behind a desk.
We are looking for someone who is happy to lead from the front, support our General Managers on the ground, identify opportunities for improvement, and implement systems that make the business stronger as it grows.
You will work closely with the other directors to improve operational performance, develop our management team, introduce new structures and processes, improve customer experience, support marketing initiatives, drive sales, control costs, and ensure consistency across all sites.
Responsibilities.
- Support and develop our General Managers and management teams..
- Maintain high operational standards across all sites..
- Implement and improve systems, structures and SOPs..
- Analyse KPIs, labour, stock, GP, sales and profitability..
- Identify opportunities to improve efficiency and revenue..
- Support recruitment, training and staff development..
- Work closely with the marketing team to help drive sales..
- Ensure excellent customer service and food quality..
- Be hands‑on when required and lead by example..
Essential Experience.
- Previous experience as a Area Manager or Operations Manager within hospitality..
- Proven experience managing multiple sites or high‑volume operations..
- Strong leadership and people management skills..
- Commercially minded with the ability to improve business performance..
- Experience implementing operational systems and processes..
- Comfortable working both strategically and operationally..
What We’re Looking For.
We want someone who genuinely enjoys building businesses, improving operations and developing people.
This is an excellent opportunity for someone who wants to make a real impact within an ambitious and growing hospitality business.
Experience
Required
Employment
Full‑time
Salary
Starting time
Immediate start!
About Hobson’s Fish & Chips Charing Cross
Why Work at Hobson’s Fish & Chips?.
At Hobson’s, we pride ourselves on being a friendly and welcoming team where everyone feels valued.
- We offer great flexibility to fit around your lifestyle, and we t
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Operations Director employer: Hobson's Fish & Chips Charing Cross
Hobson's Fish & Chips Charing Cross is an exceptional employer that values ambition and leadership in the hospitality sector. With a strong focus on employee development, you will have the opportunity to grow your career while working in a vibrant and supportive environment that prioritises high standards of food quality and customer service. Join us to be part of a dynamic team that encourages innovation and rewards hard work in a bustling location.
Contact Details:
Hobson's Fish & Chips Charing Cross Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hobson's Fish & Chips Charing Cross. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hobson's Fish & Chips Charing Cross
Don't be shy about reaching out to Hobson's Fish & Chips Charing Cross directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hobson's Fish & Chips Charing Cross and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hobson's Fish & Chips Charing Cross
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
