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- Tasks: Support customer inquiries, manage orders, and assist with administrative tasks in a dynamic team.
- Company: Join Hobson Prior, a leading life sciences recruiter making a difference in the pharmaceutical industry.
- Benefits: Enjoy a hybrid work environment with flexibility and opportunities for professional growth.
- Why this job: Be part of a bold team pushing scientific boundaries while developing your skills in a supportive culture.
- Qualifications: Strong problem-solving skills, proficiency in CRM and Excel, and a positive, proactive attitude are essential.
- Other info: This role requires the right to work in Milton Keynes; apply now to make an impact!
The predicted salary is between 28800 - 43200 £ per year.
We are on the hunt for bold, innovative thinkers who are ready to help push the boundaries of science and make a tangible difference in the world. Hobson Prior is seeking an Administrative Assistant to join a dynamic team in the pharmaceutical industry. This role involves providing professional support for handling inquiries, requests, complaints, and orders through various communication channels. You will ensure all interactions are managed efficiently and recorded accurately. This position offers a hybrid work environment with some office-based days in Milton Keynes. Please note that to be considered for this role you must have the right to work in this location.
Responsibilities:
- Handle customer service queries and business inquiries.
- Process customer orders using business systems like SAP.
- Manage the order process from start to finish, ensuring timely delivery and invoicing.
- Respond to customer calls and resolve complaints or disputes.
- Support finance-related queries and credit claims.
- Generate regular reports and manage incident reports.
- Assist with meeting preparations and administrative tasks.
- Maintain a tidy workspace and adhere to company policies.
- Seek opportunities to improve system efficiency.
Key Skills and Requirements:
- Strong problem-solving and decision-making skills.
- Ability to work methodically and as part of a team.
- Proficient in computer systems, especially CRM and Excel.
- Detail-oriented with excellent organizational skills.
- Self-motivated and eager to learn.
- Capable of multitasking and connecting with diverse individuals.
- Positive attitude and proactive approach to challenges.
Administrative Assistant - III employer: Hobson Prior
Contact Detail:
Hobson Prior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant - III
✨Tip Number 1
Familiarise yourself with the pharmaceutical industry and its specific terminology. This will not only help you understand the role better but also impress the hiring team with your knowledge during any discussions.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios. Since the role involves handling inquiries and complaints, being able to demonstrate your problem-solving abilities in real-time can set you apart from other candidates.
✨Tip Number 3
Get comfortable with SAP and CRM systems before your interview. If you can showcase your proficiency or even discuss how you've used similar systems in the past, it will show that you're ready to hit the ground running.
✨Tip Number 4
Prepare examples of how you've improved efficiency in previous roles. The job description mentions seeking opportunities for system improvement, so having concrete examples will demonstrate your proactive approach and problem-solving skills.
We think you need these skills to ace Administrative Assistant - III
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Administrative Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and include specific examples of your problem-solving skills and ability to manage multiple tasks.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your strong organisational skills and detail-oriented nature, and explain how you can contribute to improving system efficiency within the team.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Hobson Prior
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled challenges in previous roles. Highlight your ability to think critically and find solutions, as this is crucial for handling customer queries and complaints.
✨Demonstrate Organisational Skills
Since the role requires excellent organisational abilities, come equipped with examples of how you manage tasks and prioritise effectively. Mention any tools or systems you use to stay organised, especially if you're familiar with CRM or Excel.
✨Emphasise Teamwork and Communication
This position involves working closely with others, so be ready to share experiences that showcase your ability to collaborate and communicate effectively. Discuss how you connect with diverse individuals and contribute to a positive team environment.
✨Express Your Eagerness to Learn
Show your enthusiasm for personal and professional growth. Talk about any recent skills you've acquired or areas you're keen to develop further, as this aligns with the company's desire for self-motivated individuals.
