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For Companies At a Glance
- Tasks: Manage customer accounts, ensuring satisfaction and identifying growth opportunities.
- Company: Leading manufacturer in defence, rail, automotive, and marine industries.
- Benefits: Competitive salary, private medical insurance, employee discounts, and free parking.
- Why this job: Be the key contact for clients and drive impactful solutions in a dynamic environment.
- Qualifications: Experience in technical account management and basic CAD skills required.
- Other info: Great location with easy commutes from surrounding areas.
The predicted salary is between 30000 - 35000 £ per year.
Overview
Join to apply for the Technical Account Manager role at Hobson Craig.
The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine. They are seeking to recruit a Technical Account Manager for their operations in the Redditch area.
Details
Salary – £30-£35k per annum.
Hours of work: Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm.
Benefits include private medical insurance, employee discounts, staff social events, free parking.
Responsibilities
- Be the primary contact for assigned customer accounts, continuously ensuring customer satisfaction and able to retain existing clients.
- Understanding of client requirements, applications and technical support.
- Preparation detailed quotations based on client specifications and project scope.
- Ensure quotations are in line with company pricing structure.
- Monitoring account performance and to identify the opportunities for growth.
- Follow up support on quotations.
- Create and modify CAD technical drawings.
- Co-ordinate internally with engineering, production and logistics teams to ensure smooth and accurate delivery of solutions.
Qualifications / Experience
- Proven experience in technical account management, sales engineering or a similar role.
- Basic CAD expertise.
- Proficient in Microsoft Office.
- Strong interpersonal / communications skills.
- Pro-active approach and good problem solver.
- Ant experience of ERP/CRM systems will be advantageous.
Location
The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.
Application
Please apply now to be considered for the vacancy!
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Technical Account Manager employer: Hobson Craig
Contact Detail:
Hobson Craig Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Hobson Craig. A friendly chat can sometimes lead to a referral, which is golden when it comes to landing that Technical Account Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Understand their market and how your skills can help them grow. We want you to show off your knowledge about their operations in defence, rail, automotive, and marine sectors!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in technical account management and CAD expertise makes you the perfect fit. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows your enthusiasm for the role. Remember, we’re all about making connections!
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Account Manager role. Highlight your experience in technical account management and any relevant skills, like CAD expertise or proficiency in Microsoft Office. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Hobson Craig. Share specific examples of how you've ensured customer satisfaction and retained clients in the past. Let us know what makes you tick!
Show Off Your Communication Skills: Strong interpersonal and communication skills are key for this position. In your application, give us a taste of how you communicate effectively with clients and teams. We love seeing candidates who can articulate their thoughts clearly!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know you’re interested!
How to prepare for a job interview at Hobson Craig
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to account management and CAD. Be ready to discuss how you've used these skills in previous roles, as this will show that you understand the technical aspects of the job.
✨Understand the Company and Its Clients
Research Hobson Craig and their products. Familiarise yourself with the industries they serve, like defence and automotive. This will help you tailor your answers to demonstrate how you can meet their clients' needs effectively.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Technical Account Manager. Prepare examples from your past experiences where you successfully managed client relationships or solved technical problems. This will showcase your proactive approach.
✨Show Off Your Communication Skills
Since strong interpersonal skills are key for this role, practice articulating your thoughts clearly. During the interview, be engaging and ensure you listen actively to the interviewers, responding thoughtfully to their questions.
