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For Companies At a Glance
- Tasks: Lead a team in managing product returns and providing top-notch technical support.
- Company: A leading manufacturer in Redditch with a focus on quality and customer satisfaction.
- Benefits: Competitive salary, employee benefits, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong experience in technical service management and proficiency in SAP and Microsoft Word.
- Other info: Exciting opportunity to grow in a reputable manufacturing environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading manufacturer in Redditch is looking for a Service and Warranty Manager to oversee service operations and warranty management.
Responsibilities include:
- Leading the team handling product returns
- Providing technical support
- Ensuring customer satisfaction
Candidates should have strong experience in technical service management, preferably within manufacturing, as well as proficiency in SAP and Microsoft Word.
The role offers a competitive salary and various employee benefits.
Warranty & Service Manager: Lead Technical Repairs & Support in Redditch employer: Hobson Craig
Contact Detail:
Hobson Craig Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty & Service Manager: Lead Technical Repairs & Support in Redditch
✨Tip Number 1
Network like a pro! Reach out to industry contacts and let them know you're on the hunt for a Service and Warranty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Since this role involves leading technical repairs and support, make sure you can confidently discuss your experience with SAP and any relevant manufacturing processes.
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, highlight your experience in managing teams and ensuring customer satisfaction. They want to see that you can lead effectively in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that perfect job, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Warranty & Service Manager: Lead Technical Repairs & Support in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical service management and any relevant skills, like SAP and Microsoft Word. We want to see how your background fits with the role of Warranty & Service Manager!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about leading service operations and how you can ensure customer satisfaction. Let us know what makes you the perfect fit for our team.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and manage warranty processes. Numbers and examples speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hobson Craig
✨Know Your Stuff
Make sure you brush up on your technical service management knowledge, especially within manufacturing. Be ready to discuss your experience with product returns and how you've handled customer satisfaction in the past.
✨Familiarise Yourself with SAP
Since proficiency in SAP is a must for this role, take some time to review its functionalities. If you can, prepare examples of how you've used SAP in previous roles to streamline processes or improve service operations.
✨Showcase Your Leadership Skills
As a Service and Warranty Manager, you'll be leading a team. Think of specific instances where you've successfully led a team or project, and be prepared to share these stories during the interview to demonstrate your leadership capabilities.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's service operations and warranty management processes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
