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For Companies At a Glance
- Tasks: Assist in maintaining and repairing products across various industries.
- Company: Leading manufacturer with a strong presence in defence, rail, automotive, and marine sectors.
- Benefits: Enjoy private medical insurance, employee discounts, social events, and free parking.
- Why this job: Join a dynamic team and make a difference in product quality and customer satisfaction.
- Qualifications: Experience in manufacturing, electrical and mechanical knowledge, and strong interpersonal skills.
- Other info: Great location in Redditch, with excellent commuting options from nearby towns.
The predicted salary is between 24000 - 28000 £ per year.
The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and the marine industry. They are seeking to recruit a Service & Warranty Technician for their operations in Redditch.
Salary: £26,561.60 per annum
Hours of work: Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm
Benefits: private medical insurance, employee discounts, staff social events, free parking.
Main responsibility: Assist in the maintenance, repair and overhaul of products and applications that the company manufacture.
Responsibilities and Duties:
- Booking in and out of related product, using SAP system and RMA process.
- Carry out mechanical and electrical repair, refurbishments and overhaul of returned product.
- Inspect returned product, identify faults and troubleshoot issues.
- Deal with customer returns and provide customer support.
- Liaise with quality team on findings from product issues.
- From time to time provide on-site support.
Experience and Qualifications:
- Experience in manufacturing is preferred.
- Some electrical and mechanical knowledge.
- Knowledge of reading and understanding technical drawings.
- Computer literate – knowledge of SAP.
- Strong interpersonal skills.
The company is based in Redditch, which is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.
Please apply now to be considered for the vacancy!
Service & Warranty Technician in Redditch employer: Hobson Craig
Contact Detail:
Hobson Craig Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Warranty Technician in Redditch
✨Tip Number 1
Get to know the company inside out! Research their products and systems, especially in defence, rail, automotive, and marine industries. This will help you speak their language during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves inspecting returned products and identifying faults, brush up on your mechanical and electrical knowledge. Maybe even run through some common issues you might encounter.
✨Tip Number 3
Don’t underestimate the power of interpersonal skills! Be ready to demonstrate how you can effectively communicate with customers and the quality team. Role-play scenarios with a friend to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service & Warranty Technician in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in manufacturing and any electrical or mechanical knowledge you have. We want to see how your skills match the role of Service & Warranty Technician, so don’t hold back!
Show Off Your Technical Skills: Since the job involves using SAP and understanding technical drawings, be sure to mention any relevant experience with these. We love seeing candidates who can hit the ground running!
Be Personable: Strong interpersonal skills are key for this role, especially when dealing with customer returns. Let us know about your experiences in customer support or teamwork in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Don’t miss out!
How to prepare for a job interview at Hobson Craig
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge before the interview. Familiarise yourself with the products and systems the company manufactures, as well as the SAP system they'll be using. This will show that you're genuinely interested and prepared.
✨Show Off Your Troubleshooting Skills
Be ready to discuss specific examples of how you've identified faults and troubleshot issues in the past. Think of scenarios where you’ve successfully repaired or overhauled products, as this will demonstrate your hands-on experience and problem-solving abilities.
✨Brush Up on Technical Drawings
Since understanding technical drawings is key for this role, practice explaining how you interpret them. Bring along a few examples from your previous work if possible, so you can showcase your ability to read and understand complex diagrams.
✨Interpersonal Skills Matter
This role involves dealing with customer returns and providing support, so be prepared to discuss your interpersonal skills. Share experiences where you've effectively communicated with customers or worked within a team, highlighting your ability to collaborate and resolve issues.
