At a Glance
- Tasks: Oversee the tenancy process and manage a portfolio of residential properties.
- Company: Join a dynamic lettings team in a fast-paced environment.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Fast-paced role with plenty of opportunities to learn and grow.
- Why this job: Make a real difference in people's lives by managing their homes.
- Qualifications: Experience in tenancy or property management and strong organisational skills.
Hours: Monday – Friday 8.45am – 6.00pm
About the Role:
We areseekingan organised, proactive and customer focused Tenancy Manager / Property Manager to join our busy lettings team. This is a varied role responsible for overseeing the tenancy process from the move in, tothe move out, while managing a portfolio of residential properties and deliveringexcellent service to our landlords and tenants.
The successful candidate will be highly organised, able to prioritise a busy workload and confident in building strong relationships with landlords,tenantsand contractors.
Key Responsibilities
Tenancy Management
- Manage the tenancyprocess from offeragreed through tomove-in.
- Prepare and issuetenancy agreements andsupporting documentation.
- Ensure all legalcompliance requirementsare met beforethe commencementof tenancies.
- Coordinate referencing,Right to Rentchecks,deposits, and move-in appointments.
- Register tenancy depositswithin therequired timescales.
- Handle tenancy renewals, rent reviews, and contract extensions.
- Manage tenancy changes,notices, and move-out procedures.
- Liaise with landlordsand tenants toresolve tenancy-relatedqueries.
Property Management
- Manage a portfolioof residential rentalproperties.
- Coordinate maintenance andrepairworkswithapproved contractors.
- Obtain quotations andensureworks are completedefficiently and withinbudget.
- Arrange/conductroutineproperty inspections andfollow up onany required actions.
- Deal with maintenanceissues promptlyand professionally.
- Monitor contractor performanceandmaintainstrongworking relationships.
- Assistwithdeposit negotiations andend-of-tenancymatters.
- Maintainaccuratepropertyrecords and updateallCRM systems.
Compliance & Administration
- Ensure compliance withall current lettingslegislation and companyprocedures.
- Monitor expiry datesfor gas safetycertificates, EICRs,EPCs, smoke andcarbon monoxide alarms, and other statutoryrequirements.
- Keep landlord andtenant records upto date.
- Produce reports andmaintainaccuratedocumentation.
- Support the widerlettings team whenrequired.
Skills & Experience
- Previousexperience intenancy management, propertymanagement, or residentiallettings.
- Excellentorganisational and timemanagement skills.
- Ability to managemultiple priorities ina fast-pacedenvironment.
- Competantin MicrosoftOffice and CRM/property management software.
- Full UK drivinglicence andaccessto a vehicle.
- Knowledge of currentlettings legislation andcompliance requirements.
Tenancy Manager / Property Manager employer: Hobdays Estate Agents
Join our dynamic lettings team as a Tenancy Manager / Property Manager, where you'll thrive in a supportive and collaborative work culture that prioritises employee growth and development. With a focus on delivering exceptional service to landlords and tenants, we offer a range of benefits including competitive salaries, ongoing training opportunities, and a vibrant office environment in a prime location. Experience the satisfaction of managing a diverse portfolio while building lasting relationships in a role that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Manager / Property Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Hobdays Estate Agents.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Hobdays Estate Agents? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Hobdays Estate Agents's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Tenancy Manager / Property Manager role at Hobdays Estate Agents, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Hobdays Estate Agents
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Hobdays Estate Agents operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Hobdays Estate Agents. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Hobdays Estate Agents.
