Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, drive sales, and deliver top-notch customer service at Hobbycraft.
- Company: Hobbycraft celebrates creativity and crafting, offering a diverse and inclusive workplace.
- Benefits: Enjoy above-minimum wage pay, 25% discount, generous holidays, and a creative work environment.
- Why this job: Join a passionate team that inspires others and fosters a love for crafting.
- Qualifications: 1+ years of retail experience; managerial roles are a plus; must be craft-enthusiastic.
- Other info: We support applicants with disabilities and prioritize equality and inclusion.
The predicted salary is between 24000 - 33600 £ per year.
As a Team Leader for Hobbycraft you will be supporting the management team and helping to driving sales, alongside the development and delivery of excellent customer service
-
Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
-
Overseeing operations including merchandising, goods in, warehouse operations and duty management responsibilities
-
Supporting and coaching our new colleagues
-
Co-ordinating the workload of Colleagues
-
Answering customer enquiries, We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at and let us know what adjustments what you may need.
At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
We’re here to help you create
Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
We’re here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?
-
A minimum of 1 year’s previous retail experience is essential (managerial or supervisory roles will be advantageous)
-
Must be passionate about all things craft and want to inspire others
-
Ability to learn and share expertise of products to fit customer’s needs
-
High levels of enthusiasm, drive and motivation
-
Confident and clear communication skills
-
Must be flexible in order to accommodate the business trading needs
-
Rates of pay above minimum wage
-
25% Discount Card for Hobbycraft Stores
-
Generous holiday with an increase each holiday year
-
A creative working environment
-
Company pension contribution
-
Cycle to Work Scheme
-
Access to our Employee Support Programme for overall well-being
-
Continuous training, development and performance management
-
Colleague Social Events throughout the year
Team Leader - Solihull employer: Hobbycraft
Contact Detail:
Hobbycraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Solihull
✨Tip Number 1
Show your passion for crafting! When you engage with us, make sure to highlight your personal experiences and interests in crafting. This will demonstrate that you not only understand our products but also share the same enthusiasm that we have at Hobbycraft.
✨Tip Number 2
Familiarize yourself with our product range and services. Knowing what we offer can help you answer customer inquiries effectively and show that you're ready to support our team in delivering excellent customer service right from the start.
✨Tip Number 3
Prepare to discuss your previous retail experience. Think about specific examples where you've successfully led a team or improved sales, as this will be crucial in showcasing your leadership skills and ability to drive results.
✨Tip Number 4
Be ready to demonstrate your communication skills. As a Team Leader, clear and confident communication is key. Practice how you would explain complex ideas simply, as this will reflect your ability to coach and support new colleagues effectively.
We think you need these skills to ace Team Leader - Solihull
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Team Leader position at Hobbycraft. Highlight key responsibilities such as supporting management, driving sales, and delivering excellent customer service.
Show Your Passion for Crafting: In your application, express your enthusiasm for crafting and how it aligns with Hobbycraft's mission. Share any personal experiences or projects that showcase your love for craft.
Highlight Relevant Experience: Emphasize your previous retail experience, especially in managerial or supervisory roles. Provide specific examples of how you've successfully led a team or improved customer service in past positions.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use keywords from the listing to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at Hobbycraft
✨Show Your Passion for Crafting
Make sure to express your enthusiasm for crafting during the interview. Share personal experiences or projects that highlight your love for craft, as this aligns with Hobbycraft's core values.
✨Demonstrate Leadership Skills
As a Team Leader, you'll be expected to support and coach new colleagues. Prepare examples of how you've successfully led a team or mentored others in previous roles to showcase your leadership abilities.
✨Highlight Customer Service Experience
Customer service is key at Hobbycraft. Be ready to discuss specific instances where you provided excellent customer service, resolved issues, or went above and beyond to help customers.
✨Prepare for Operational Questions
Since the role involves overseeing operations, familiarize yourself with retail operations such as merchandising and cash handling. Be prepared to answer questions about how you would manage these responsibilities effectively.
