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For Companies At a Glance
- Tasks: Lead a team, drive sales, and deliver top-notch customer service.
- Company: Join Hobbycraft, a diverse and innovative retailer passionate about crafts.
- Benefits: Enjoy competitive pay, a 25% discount, generous holidays, and ongoing training.
- Why this job: Be part of a supportive culture that values growth and creativity.
- Qualifications: Retail experience is essential; managerial experience is a bonus.
- Other info: We celebrate diversity and support applicants with disabilities.
Salary - Rates of pay from £13.20ph to £13.62ph depending on store location
Hours of Work - 37.5 hours a week
About us
Working for us isn’t like working for any other retailer. We are a forward-thinking, diverse team committed to excellence. We pride ourselves on exceeding customer expectations and value our colleagues’ contributions. We seek positive individuals passionate about our products. Whether as a Store Colleague or Territory Manager, you will find opportunities for growth and new challenges!
About the Role
- As a Team Leader at Hobbycraft, you will support management and help drive sales while delivering excellent customer service.
- Work with the store manager to boost sales and profitability.
- Promote commercial awareness among the team.
- Oversee operations such as merchandising, goods in, warehouse, and duty management.
- Support and coach colleagues.
- Coordinate team workload.
- Manage click and collect orders.
- Operate the till, handling transactions accurately.
- Assist with audits and health and safety checks.
- Serve as key holder for opening and closing the store.
- Assist with disciplinary, grievance, absence, and performance issues.
- Act as duty manager when the Store Manager is unavailable.
About you
- At least 1 year of retail experience, managerial or supervisory experience is a plus.
- Passionate about sales and profit growth.
- Knowledgeable about retail operations.
- Interest in crafts/hobbies and inspiring others.
- Ability to learn and share product expertise.
- Enthusiastic, driven, and motivated.
- Confident communication skills.
- Flexible to meet business needs.
Benefits at Hobbycraft
- Competitive pay above minimum wage.
- 25% Discount Card for Hobbycraft.
- Generous holiday entitlement, increasing annually.
- Financial and mortgage advice.
- Creative working environment.
- Company pension scheme.
- Cycle to Work Scheme.
- Employee Support Programme.
- Ongoing training and development.
- Colleague social events.
Note: We may close the vacancy early due to high application volume. We support applicants with disabilities. Please contact us for assistance during the recruitment process. Hobbycraft celebrates diversity and is committed to equal opportunities for all colleagues and customers, regardless of race, gender, age, disability, or other characteristics.
Team Leader Dundee employer: Hobbycraft
Contact Detail:
Hobbycraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader Dundee
✨Tip Number 1
Familiarise yourself with Hobbycraft's product range and values. Being knowledgeable about their offerings will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your previous retail experience, especially any leadership roles. Be ready to discuss specific examples of how you've driven sales or improved customer service in past positions.
✨Tip Number 3
Prepare to demonstrate your communication skills during the interview. As a Team Leader, you'll need to effectively coach and motivate your team, so showcasing your ability to engage with others is key.
✨Tip Number 4
Show your enthusiasm for crafts and hobbies. Sharing your personal interests can help you connect with the team and demonstrate that you're a good fit for the company culture.
We think you need these skills to ace Team Leader Dundee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and managerial experience. Emphasise any achievements in sales growth or team leadership to align with the role of Team Leader at Hobbycraft.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and crafts. Mention specific examples of how you've driven sales or improved team performance in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Team Leader position, such as communication, coaching, and operational management. Use keywords from the job description to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hobbycraft
✨Show Your Passion for Crafts
As a Team Leader at Hobbycraft, it's essential to demonstrate your enthusiasm for crafts and hobbies. Share personal experiences or projects that showcase your passion, as this will resonate with the interviewers and show that you align with the company's values.
✨Highlight Your Leadership Skills
Since the role involves supporting management and coaching colleagues, be prepared to discuss your previous leadership experiences. Provide examples of how you've motivated a team, handled conflicts, or improved sales in your past roles.
✨Understand Retail Operations
Familiarise yourself with retail operations, especially those relevant to Hobbycraft. Be ready to discuss merchandising, stock management, and customer service strategies. This knowledge will demonstrate your readiness to take on the responsibilities of the Team Leader position.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Hobbycraft is the right fit for you.