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- Tasks: Lead a team, drive sales, and deliver top-notch customer service.
- Company: Join Hobbycraft, a diverse and innovative retailer passionate about creativity.
- Benefits: Enjoy competitive pay, a 25% discount, generous holidays, and a creative work environment.
- Why this job: Be part of a supportive culture that values your contributions and inspires creativity.
- Qualifications: 1 year retail experience; managerial experience is a plus. Passion for craft is essential.
- Other info: We celebrate diversity and support applicants with disabilities.
The predicted salary is between 26700 - 27500 £ per year.
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Salary – Rates of pay from £12.82ph to £13.22ph depending on store location
Hours of Work – 37.5 hours a week
About us
Working for us isn’t like working for any other retailer. We are a forward-thinking, diverse team committed to excellence. We pride ourselves on exceeding customer expectations and value our colleagues’ contributions.
About the Role
As a Team Leader at Hobbycraft, you will support management, drive sales, and deliver excellent customer service.
- Operate the till and handle transactions accurately
- Oversee operations including merchandising, goods in, warehouse, and duty management
- Support and coach new colleagues
- Coordinate colleague workloads
About you
- Minimum 1 year retail experience; managerial or supervisory experience is advantageous
- Passionate about craft and inspiring others
- Ability to learn and share product knowledge
- Enthusiastic, driven, and motivated
- Confident communication skills
- Flexible to meet business needs
Benefits at Hobbycraft
- Competitive pay above minimum wage
- 25% Discount Card
- Generous holiday allowance with increases each year
- Creative work environment
- Company pension contribution
- Cycle to Work Scheme
- Employee Support Programme
- Training and development opportunities
- Colleague social events
This job may close early due to high application volume.
We support applicants with disabilities. Please contact us for accommodation support during recruitment.
At Hobbycraft, we celebrate craftsmanship and diversity. We are an equal opportunity employer committed to inclusion and fair treatment for all colleagues and applicants.
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Team Leader employer: Hobbycraft
Contact Detail:
Hobbycraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Hobbycraft's product range and services. Being knowledgeable about their offerings will not only help you stand out during the interview but also demonstrate your passion for craft, which is a key requirement for the Team Leader role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to coach and support colleagues will resonate well with the hiring team.
✨Tip Number 3
Research the latest trends in retail and customer service, especially within the craft industry. Being able to discuss these trends during your interview will show that you're proactive and genuinely interested in contributing to Hobbycraft's success.
✨Tip Number 4
Network with current or former employees of Hobbycraft if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Team Leader position.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, especially any managerial or supervisory roles. Emphasise your passion for craft and any relevant skills that align with the Team Leader position at Hobbycraft.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've driven sales or improved customer service in previous positions to demonstrate your suitability.
Highlight Relevant Skills: In your application, focus on your communication skills and ability to coach others. Provide examples of how you've successfully coordinated workloads or supported new colleagues in past roles.
Showcase Your Passion: Express your love for crafting and how it inspires you to lead a team. This personal touch can set you apart from other candidates and show your genuine interest in the position.
How to prepare for a job interview at Hobbycraft
✨Show Your Passion for Craft
As a Team Leader at Hobbycraft, it's essential to demonstrate your enthusiasm for craft. Share personal experiences or projects that showcase your creativity and how you inspire others in this area.
✨Highlight Your Leadership Skills
Discuss your previous managerial or supervisory experience. Provide examples of how you've successfully led a team, supported colleagues, and driven sales in a retail environment.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer interactions. Prepare examples of how you've delivered excellent customer service and resolved issues effectively, as this is crucial for the role.
✨Demonstrate Flexibility and Adaptability
Hobbycraft values flexibility to meet business needs. Be ready to discuss situations where you've adapted to changing circumstances or taken on additional responsibilities to support your team.
