Store Colleague – Stockport
Fixed Term Contract Ending on 05/09/2026
Hours of Work – 12 per week
Shift Pattern
Wednesday – 16:00 – 20:00
Thursday – 16:00 – 20:00
Saturday – 14:00 – 18:00
Salary – £12.21 per hour
As a General Assistant at Hobbycraft you will support the Store Management Team to deliver all aspects of the store operation, initiatives and performance. Delivering an inviting, inspirational and truly customer-focused experience is key to our continued success. You will demonstrate our brand values in every aspect of your work
WHY HOBBYCRAFT?
Previously voted one of the Top 5 Best Companies in the UK by our own colleagues
We’re a forward thinking, diverse team and are 100% committed to what we do
We have a reputation to shout about, exceeding customer expectations first time, every time
COMPANY BENEFITS
33 days holiday including bank holidays pro rata, growing with you during your time with us
40% colleague discount, with ad hoc double discount days
Long service awards to thank you for your time spent with us
Cycle2Work scheme
Discounted gym membership
Fun event days to fundraise for our charity partners
Annual paid-for charity volunteer day
Employee Support Programme, for overall wellbeing for you and your family, including financial and mortgage advice
Access to a personal pension scheme
Access to a range of high street discounts
An inclusive and creative working environment, so you can truly be you and enjoy your time at work
Colleague social events held throughout the year
AREAS OF RESPONSIBILITY
Brand ambassador – you will be passionate about the Hobbycraft brand, embracing change in a positive and proactive way
Teamwork – you will build great working relationships with the team and treat individuals fairly and with respect at all times, adhering to our Equality, Diversity, Inclusion and Belonging policy
Customer Service – you will deliver outstanding customer service, putting the customer at the heart of everything you do. You will have excellent communication skills and interact with our customers, sharing your passion and knowledge of craft
Change – you have the flexibility to recognise change and approach it in a positive, proactive way.
Policies and Procedures – you will comply with all Company policies and Health and Safety Regulations
Shop Floor – you will deliver excellent standards and know what good looks like You will be required to replenish stock, keeping the displays clean, full and tidy at all times. You may also assist in changing displays of stock.
Cash Handling – Operating the till and accurately handling cash, credit/debit cards and gift cards transactions.
Click and Collect – you will be required to assist with the Click and Collect process
Stock Control – Being vigilant at all times to help minimise stock loss and ensure tagging processes are followed
Workshops – you may be required to host various workshops
WHAT WE’RE LOOKING FOR
Experience
Retail (or similar) experience is desirable
A confident communicator who can deliver outstanding customer service
A passion for craft
Selling skills are advantageous
Stock replenishment
Skills
Cash handling
Comfortable operating within guidelines and polices
Able to work at pace and with accuracy
High standards
Adaptability
Brand ambassador
Self-motivated
Being able work confidently on your own or as part of a team
Able to demonstrate a craft to a high standard is desirable
JOB SUITABILITY
This role would suit individuals both with retail experience, or those looking to start a career in the retail industry. With a passion for customer service, combined with a love of craft, Hobbycraft is the right place to support your development and help you succeed.
Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
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