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- Tasks: Lead a dynamic team, deliver top-notch customer service, and ensure a well-organised store.
- Company: A leading craft retailer in Reading with a passion for creativity.
- Benefits: Competitive hourly pay, benefits, and a supportive team environment.
- Why this job: Join a vibrant team and make a difference in customers' crafting experiences.
- Qualifications: Strong leadership skills and a passion for retail.
- Other info: Opportunity to grow in a creative and customer-focused environment.
The predicted salary is between 13 - 16 £ per hour.
A leading craft retailer in Reading is seeking a Team Leader to support the Store Manager in daily operations and run the store in their absence. The role involves delivering excellent customer service, coaching staff, and ensuring a well-organized store.
The ideal candidate should possess strong leadership skills, a passion for retail, and a commitment to promoting a customer-focused experience. This position offers competitive hourly pay, benefits, and an opportunity to be part of a dynamic team committed to crafting excellence.
Retail Team Leader (30h) – Service & Sales Excellence in Reading employer: Hobbycraft
Contact Detail:
Hobbycraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader (30h) – Service & Sales Excellence in Reading
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills before the interview. Think of examples where you've successfully coached or motivated a team. Being able to share these experiences will demonstrate your capability as a Team Leader.
✨Tip Number 3
When you get the chance to meet the hiring manager, be sure to ask insightful questions about the store's operations and team dynamics. This shows that you're not just looking for any job, but that you're keen on making a real impact.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Retail Team Leader (30h) – Service & Sales Excellence in Reading
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share experiences that highlight your enthusiasm for customer service and crafting excellence. We want to see how you connect with customers and inspire your team.
Highlight Leadership Skills: As a Team Leader, strong leadership is key. Make sure to include examples of how you've successfully led a team or coached others in previous roles. We’re looking for those moments where you’ve made a real impact!
Be Organised and Clear: A well-organised application speaks volumes about your ability to run a store smoothly. Keep your CV and cover letter clear and concise, making it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our dynamic team!
How to prepare for a job interview at Hobbycraft
✨Know Your Craft
Before the interview, make sure you’re familiar with the products and services offered by the retailer. This will not only show your passion for retail but also help you answer questions about how you would promote a customer-focused experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached staff or improved service quality. This will demonstrate your capability to support the Store Manager and run the store effectively.
✨Customer Service is Key
Be ready to discuss your approach to delivering excellent customer service. Consider sharing a story where you went above and beyond for a customer, as this aligns perfectly with the role's focus on service excellence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics or how they measure success in customer service. This shows you’re genuinely invested in being part of their dynamic team.
