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- Tasks: Manage product content for our Ecommerce site and ensure timely updates.
- Company: Hobbycraft is a vibrant craft retailer passionate about creativity and community.
- Benefits: Enjoy 25 days holiday, 25% store discount, and a hybrid work model.
- Why this job: Join a creative team, enhance your skills, and make a real impact in Ecommerce.
- Qualifications: 1-2 years in ecommerce or retail, strong Excel skills, and a passion for crafts.
- Other info: We celebrate diversity and support applicants with disabilities throughout the hiring process.
The predicted salary is between 20000 - 30000 £ per year.
Location: Bournemouth
Closing Date: 11/07/25
Creativity is Hobbycraft’s reason for being, so when you join our team, you will be surrounded by like-minded imaginative people. We value collaboration and innovation to make our colleagues feel part of something special.
Job Details
- Position: Ecommerce Product Content Executive - Hobbycraft Head Office, BH23 6HG
- Salary: £25,000 dependent on experience
- Benefits: Pension with 4% contribution, 25 days holiday (increasing annually), 25% store discount
- Work Schedule: Full-time, 37.5 hours/week, Monday to Friday, 9am to 5pm, with flexible start and finish times
- Work Model: Hybrid (3 days in-office, 2 days remote)
Role Summary
This role is central to our Ecommerce success; managing the new product pipeline, ensuring content completeness and timely publication aligned with trading plans. You should have a passion for compelling visual and written content, excellent organizational skills, and proficiency in Excel. Your daily tasks will involve coordinating product content and reporting on progress.
Responsibilities
- Manage the Ecommerce new products pipeline to ensure timely website updates
- Coordinate photography schedules and source images from external suppliers
- Write and schedule product descriptions in line with brand guidelines
- Gather product samples from suppliers or buying teams
- Enhance customer experience with comprehensive images and content
- Maintain content consistency and update brand guidelines as needed
- Moderate user-generated content on Bazaarvoice platform
- Handle product content queries from Customer Services
- Track and report on product pipeline and performance metrics
- Benchmark against industry standards for content enrichment
- Collaborate across teams to ensure seamless content management
Skills & Experience
- 1-2 years in ecommerce, retail, or administrative roles
- Proficient in Excel for planning and analysis
- Strong organizational and coordination skills
- Passion for quality online product content
- Basic SEO understanding
- Excellent English communication skills
- Experience with Content Management Systems (Salesforce preferred)
- Basic Adobe Photoshop skills advantageous
- Proactive with a focus on performance optimization
- Team player with effective communication skills
- Self-motivated, able to work independently under pressure
- Empathy for craft and hobbyist customers
Hobbycraft is committed to supporting applicants with disabilities. Contact us at recruitment@hobbycraft.co.uk for support during the application process. We celebrate diversity and are an equal opportunity employer, committed to fair treatment for all colleagues and applicants.
About Us
We are passionate about craft, reflected in our knowledgeable staff and extensive product range. We host workshops and demos to help everyone explore new crafts or improve existing skills. Join us and support your creative journey!
What We Need
- Customer service orientation
- Creative mindset
- Knowledgeable about crafts
Product Content Executive employer: Hobbycraft
Contact Detail:
Hobbycraft Recruiting Team
recruitment@hobbycraft.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Product Content Executive
✨Tip Number 1
Familiarise yourself with Hobbycraft's product range and brand values. Understanding their commitment to creativity and customer experience will help you align your passion for crafts with their mission during any discussions.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in this tool is crucial for the role. Consider creating sample reports or analyses that showcase your ability to manage and track product content effectively.
✨Tip Number 3
Gain a basic understanding of SEO principles, as this knowledge will be beneficial when writing product descriptions. You could even practice by optimising some existing product descriptions from other ecommerce sites.
✨Tip Number 4
Network with current or former employees of Hobbycraft on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Product Content Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce, retail, or administrative roles. Emphasise your organisational skills and any experience with Content Management Systems, especially Salesforce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality online product content and your understanding of the craft industry. Mention specific examples of how you've contributed to similar projects in the past.
Showcase Your Skills: In your application, clearly demonstrate your proficiency in Excel and any basic Adobe Photoshop skills. If you have experience with SEO or managing product content, be sure to include that as well.
Highlight Team Collaboration: Since the role involves collaboration across teams, mention any previous experiences where you successfully worked with others to achieve a common goal. This will show your ability to fit into Hobbycraft's team-oriented culture.
How to prepare for a job interview at Hobbycraft
✨Show Your Passion for Craft
Make sure to express your enthusiasm for crafts and hobbies during the interview. Share any personal experiences or projects that highlight your creativity and connection to the Hobbycraft brand.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed projects or tasks in previous roles. Highlight your proficiency in Excel and how it has helped you stay organised and efficient in your work.
✨Familiarise Yourself with Content Management Systems
If you have experience with Content Management Systems, especially Salesforce, be ready to discuss it. If not, do a bit of research on how they work and be prepared to explain how you would adapt to using one.
✨Prepare for Team Collaboration Questions
Since this role involves working closely with various teams, think of examples where you've successfully collaborated with others. Be ready to discuss how you handle communication and coordination in a team setting.
