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- Tasks: Lead a dynamic team and ensure an exceptional customer experience at Hobbycraft.
- Company: Join Hobbycraft, a top-rated company known for its creative culture and commitment to crafting.
- Benefits: Enjoy 33 days holiday, 40% discount, and wellness support for you and your family.
- Why this job: Be part of a vibrant team that celebrates creativity and makes a real impact in-store.
- Qualifications: Retail supervisory experience and a passion for customer service are essential.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 25000 - 35000 £ per year.
The vacancy is for 39 hours per week with a salary of £30,000-40,000 per year. As an Assistant Manager at Hobbycraft, you will control all aspects of the store operation and performance. You will work alongside the Store Manager to deliver a customer-focused experience and excel at building and developing high-performing teams through our brand values. In the absence of the Store Manager, you will be accountable for the running of the store.
Company Benefits:
- 33 days holiday including bank holidays pro rata
- 40% colleague discount
- Long service awards
- Cycle2Work scheme
- Discounted gym membership
- Fun event days to fundraise for charity partners
- Annual paid-for charity volunteer day
- Day off to celebrate your birthday
- Employee Support Programme for overall wellbeing
- Enrolment in a Nest pension scheme
- Access to a range of high street discounts
- An inclusive and creative working environment
Areas of Responsibility:
- Inspirational leadership
- Brand ambassador
- Planner
- Relationship builder
- Merchandiser
- Policy expert
- Communicator
- Workshops
- Store Management
- Recruitment
- Colleague Support
What We’re Looking For:
- Supervisory experience
- Deputy or Assistant Management experience
- Passionate about sales and driving profit
- Keyholding
- Cash handling and security awareness
- Coaching colleagues
- Merchandising experience
- Health and safety compliance
- Awareness of store key performance indicators (KPIs)
- Effective time management
- Determination to inspire success within your team
Skills:
- Organisation and planning
- Decision making
- Interpersonal and communication skills
- Excellent customer service
- Adaptability
- Commercial awareness
- Brand ambassador
- Self-motivated
This role would suit a current Assistant or Deputy Manager in a retail environment, or an experienced Team Leader looking to progress. The candidate should be confident and professional, able to support and lead a diverse team in a fast-paced environment.
Please note, this job description may be amended from time to time. We are committed to supporting anyone with a disability in applying for our vacancies. If you require support throughout our recruitment process, please contact us.
Hobbycraft is an equal opportunity employer, committed to equality, diversity, inclusion and belonging.
Assistant Manager- Crawley employer: Hobbycraft
Contact Detail:
Hobbycraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager- Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Hobbycraft's website and social media. This will help you understand their values and how you can align with them during your chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or handled a tough situation. Being able to share these experiences will show you're ready to step up as an Assistant Manager.
✨Tip Number 3
Be prepared to discuss customer service! Since Hobbycraft prides itself on exceeding customer expectations, come armed with examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics, store goals, or upcoming projects. This not only helps you gauge if it’s the right fit but also demonstrates your enthusiasm for the role.
We think you need these skills to ace Assistant Manager- Crawley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Hobbycraft brand shine through. We want to see how much you love crafting and customer service, so share your experiences and what makes you excited about this role!
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight your supervisory experience and any relevant skills that match the job description. We’re looking for someone who can lead a team and drive sales, so make that clear!
Be Clear and Concise: In your written application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Remember, we want to understand your strengths quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Hobbycraft!
How to prepare for a job interview at Hobbycraft
✨Know the Brand Inside Out
Before your interview, make sure you understand Hobbycraft's values and mission. Familiarise yourself with their products and services, and think about how you can embody their brand as an Assistant Manager. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a potential leader in the store, be ready to discuss your previous supervisory experiences. Prepare examples of how you've inspired teams, handled challenges, and driven customer service excellence. Highlighting your ability to lead by example will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and decision-making skills. Think of scenarios where you had to manage a difficult situation or improve team performance. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or upcoming projects. This not only shows your interest in the role but also gives you a chance to gauge if the company culture aligns with your values.
