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For Companies At a Glance
- Tasks: Deliver outstanding customer service and assist with sales in a vibrant retail environment.
- Company: Join Hobbycraft, a forward-thinking retailer passionate about crafting and creativity.
- Benefits: Enjoy a 25% discount, generous holidays, and a creative working atmosphere.
- Why this job: Be part of a diverse team that values your contributions and fosters personal growth.
- Qualifications: Retail experience is a plus, but enthusiasm for customer service is key!
- Other info: We support diversity and encourage applicants from all backgrounds.
The vacancy
Store Colleague – Maidenhead
Hours of Work: 2 x 16 hour contracts
Salary: £12.21 per hour
About Us
Working for us isn’t like working for any other retailer. We are a forward-thinking, diverse team committed to exceeding our customers\’ expectations and valuing our colleagues\’ contributions. We offer opportunities for development and new challenges every day for passionate individuals who love our products.
We’re looking for team players passionate about retail, ready to drive sales and contribute to store success!
About The Role
As a Store Colleague, you’ll be central to delivering an outstanding customer experience. Working closely with the management team, you\’ll help drive sales and identify opportunities to exceed customer expectations, ensuring positive and engaging interactions.
- Deliver excellent customer service and exceed expectations
- Demonstrate product knowledge and assist customers confidently
- Operate the till and handle transactions accurately
- Carry out stock replenishment and maintain store tidiness
- Participate in visual merchandising to ensure the store is well-presented
About You
- Retail experience preferred but not essential
- Passionate about customer service
- Enthusiastic team player with a positive attitude
- Interest in craft and inspiring others
- Ability to learn and share product expertise
- Confident and clear communication skills
- Flexible to meet trading needs
Benefits At Hobbycraft
- 25% Discount Card
- Generous holiday entitlement with increases over time
- Creative working environment
- Company pension contribution
- Cycle to Work Scheme
- Employee Support Programme
- Colleague Social Events
Note: The vacancy may close early due to application volume. We support applicants with disabilities and encourage contact at for assistance. We are committed to diversity, equality, and inclusion, and are an equal opportunity employer.
Our Mission
We celebrate the joy of crafting and support our colleagues and customers through our passion and expertise. We host workshops and demos to help everyone master new crafts or refine existing skills. Join us to find the perfect craft and be part of our creative community!
What’s Needed
- Customer service skills
- Creativity
- Knowledge of crafts
Documents:
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Colleague - Maidenhead employer: Hobbycraft
Contact Detail:
Hobbycraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Colleague - Maidenhead
✨Tip Number 1
Familiarise yourself with the products and services offered by Hobbycraft. Being knowledgeable about their craft supplies and workshops will help you engage confidently with customers and demonstrate your passion for the role.
✨Tip Number 2
Showcase your enthusiasm for customer service during any interactions, whether in person or over the phone. A positive attitude and a genuine interest in helping others can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Hobbycraft to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss your flexibility and willingness to adapt to the store's trading needs. Highlighting your ability to work varied hours and your readiness to take on different tasks will demonstrate your commitment to being a team player.
We think you need these skills to ace Colleague - Maidenhead
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Store Colleague position entails. Highlight key responsibilities such as delivering excellent customer service and demonstrating product knowledge in your application.
Tailor Your CV: Make sure your CV reflects your passion for retail and customer service. Include any relevant experience, even if it's not directly in retail, and emphasise your enthusiasm for crafts and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at Hobbycraft. Mention your interest in crafts and how you can contribute to the team’s success.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at Hobbycraft
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on exceeding customer expectations.
✨Demonstrate Product Knowledge
Even if you don't have extensive retail experience, showing a genuine interest in crafts and products can set you apart. Research the company's offerings and be prepared to discuss your favourite crafts or any relevant knowledge you have during the interview.
✨Emphasise Teamwork and Flexibility
As a Store Colleague, you'll be part of a team. Highlight your ability to work well with others and your flexibility to meet the store's needs. Share instances where you collaborated effectively with colleagues to achieve a common goal.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, teamwork, and your interest in crafts. Practising your responses will help you feel more confident and articulate during the interview, making a positive impression on the hiring team.
