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- Tasks: Join our team as a Store Colleague, delivering exceptional customer experiences and driving sales.
- Company: Hobbycraft is a vibrant retailer passionate about crafting and customer service.
- Benefits: Enjoy a 25% discount, generous holidays, and a creative work environment.
- Why this job: Be part of a diverse team that values your contributions and offers growth opportunities.
- Qualifications: Retail experience is a plus, but passion for customer service is key!
- Other info: We support applicants with disabilities and celebrate diversity in our workplace.
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Saturday – {Saturday – Start Time} – {Saturday – End Time}
Salary – £12.21 per hour
About us
Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
We\’re looking for team players who are passionate about retail, ready to drive sales, and help make our stores a success!
About the role
As a Store Colleague, you’ll be at the heart of delivering an outstanding customer experience. Working closely with the store management team, you\’ll help drive sales and identify opportunities to exceed customer expectations, ensuring every interaction is positive and engaging.
- Delivering excellent customer service whilst exceeding our customers’ expectations
- Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor
- Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
- Carrying out stock replenishment, ensuring all areas of the store remain tidy
- Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customer
About you
- Retail experience preferred but not essential
- Must be passionate about customers and providing exceptional customer service
- An enthusiastic team member with a positive and proactive attitude
- An active interest in all things craft and a desire to inspire others
- Ability to learn and share expertise of products to fit customer’s needs
- Confident and clear communication skills
- Must be flexible in order to accommodate the business trading needs
Benefits at Hobbycraft
- 25% Discount Card for Hobbycraft Stores
- Generous holiday with an increase each holiday year
- A creative working environment
- Company pension contribution
- Cycle to Work Scheme
- Retail Trust – Employee Support Programme
- Colleague Social Events
Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at and let us know what adjustments you may need.
At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
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Colleague - Guiseley employer: Hobbycraft
Contact Detail:
Hobbycraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Colleague - Guiseley
✨Tip Number 1
Familiarise yourself with Hobbycraft's product range and services. Being knowledgeable about their offerings will not only help you stand out during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your passion for customer service by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your commitment to exceeding customer expectations, which is a key aspect of the job.
✨Tip Number 3
Emphasise your teamwork skills during discussions. Since the role requires collaboration with the store management team and other colleagues, sharing experiences where you've successfully worked as part of a team can make a positive impression.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability. Retail environments can be dynamic, so demonstrating your ability to handle changing situations and your willingness to accommodate business needs will show that you're a great fit for the team.
We think you need these skills to ace Colleague - Guiseley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Hobbycraft is looking for in a Store Colleague. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated a passion for crafting or provided exceptional customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have exceeded customer expectations in the past and your interest in crafting.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Hobbycraft
✨Show Your Passion for Crafting
Make sure to express your enthusiasm for crafting during the interview. Share any personal experiences or projects that highlight your love for the craft, as this aligns with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to meet customer needs, as this is crucial for the role of a Store Colleague.
✨Be Ready to Discuss Teamwork
Since they are looking for team players, be prepared to discuss your experience working in teams. Share specific examples of how you contributed to team success and how you handle challenges within a group setting.
✨Research the Company Culture
Familiarise yourself with Hobbycraft's values and culture. Understanding their commitment to diversity and inclusion will help you articulate how you can contribute positively to their team environment.