Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Store Colleague, delivering exceptional customer experiences and driving sales.
- Company: Hobbycraft is a vibrant retailer passionate about crafting and customer service.
- Benefits: Enjoy a 25% discount, generous holidays, and a creative work environment.
- Why this job: Be part of a diverse team that values creativity and customer satisfaction.
- Qualifications: Retail experience is a plus, but passion for customer service is key.
- Other info: We support applicants with disabilities and celebrate diversity in our workplace.
The vacancy
Store Colleague – Crewe
Hours of Work – 12
Salary – £12.21ph
About Us
Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
We\’re looking for team players who are passionate about retail, ready to drive sales, and help make our stores a success!
About The Role
As a Store Colleague, you’ll be at the heart of delivering an outstanding customer experience. Working closely with the store management team, you\’ll help drive sales and identify opportunities to exceed customer expectations, ensuring every interaction is positive and engaging.
Delivering excellent customer service whilst exceeding our customers’ expectations
Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor
Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
Carrying out stock replenishment, ensuring all areas of the store remain tidy
Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customer
About You
Retail experience preferred but not essential
Must be passionate about customers and providing exceptional customer service
An enthusiastic team member with a positive and proactive attitude
An active interest in all things craft and a desire to inspire others
Ability to learn and share expertise of products to fit customer’s needs
Confident and clear communication skills
Must be flexible in order to accommodate the business trading needs
Benefits At Hobbycraft
25% Discount Card for Hobbycraft Stores
Generous holiday with an increase each holiday year
A creative working environment
Company pension contribution
Cycle to Work Scheme
Retail Trust – Employee Support Programme
Colleague Social Events
Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
About Us
We’re here to help you create
Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
We\’re here to support everyone on their crafting journey, from parents looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?
What\’s Needed
Customer service
Creative
Knowledgeable
Documents #J-18808-Ljbffr
Colleague - Crewe employer: Hobbycraft
Contact Detail:
Hobbycraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Colleague - Crewe
✨Tip Number 1
Familiarise yourself with the products and services offered by Hobbycraft. Being knowledgeable about their range will not only help you in conversations with customers but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for customer service during any interactions. Share examples of how you've gone above and beyond to assist customers in previous roles, as this aligns perfectly with Hobbycraft's commitment to exceeding customer expectations.
✨Tip Number 3
Showcase your teamwork skills by discussing past experiences where you collaborated effectively with colleagues. Highlighting your ability to work well in a team will resonate with Hobbycraft's search for enthusiastic team players.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to adapt to the business's trading needs. This is crucial in retail, and demonstrating your readiness to take on various tasks will make you a standout candidate.
We think you need these skills to ace Colleague - Crewe
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Hobbycraft is looking for in a Store Colleague. Highlight your passion for retail and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in retail. Emphasise any customer service roles or teamwork experiences that showcase your ability to work well with others.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific aspects of Hobbycraft that resonate with you, such as their commitment to customer satisfaction and creativity.
Showcase Your Skills: In your application, highlight skills that align with the job requirements, such as communication, product knowledge, and a proactive attitude. Use examples from past experiences to demonstrate these skills effectively.
How to prepare for a job interview at Hobbycraft
✨Show Your Passion for Craft
Make sure to express your enthusiasm for crafting during the interview. Share any personal experiences or projects that highlight your love for craft, as this aligns with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Be ready to discuss specific situations where you went above and beyond to meet a customer's needs, as this is crucial for the role.
✨Be a Team Player
Emphasise your ability to work well in a team. Discuss instances where you collaborated with others to achieve a common goal, showcasing your positive attitude and proactive approach.
✨Know the Products
Familiarise yourself with the types of products sold at Hobbycraft. Being knowledgeable about their offerings will not only impress the interviewers but also demonstrate your commitment to helping customers find what they need.
