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- Tasks: Lead the team to create an amazing shopping experience for customers.
- Company: Join a brand known for its commitment to customer service excellence.
- Benefits: Enjoy a collaborative work environment and opportunities for growth.
- Why this job: Be a brand ambassador and make customers' shopping experiences unforgettable.
- Qualifications: Passion for fashion and strong customer service skills are essential.
- Other info: Stay updated on the latest styles and trends to assist customers.
The predicted salary is between 28800 - 42000 £ per year.
Natural promoters of customer service excellence, our Supervisors are advocates of a first-class shopping experience and go out of their way to ensure that our customers return time and time again. Collaborative and adaptable in their approach, our Supervisors oversee the operational and commercial practices of the store whilst assisting in harmonising efficiencies on the shop floor, assisting the wider in store management team in driving commercial growth in their store. As a Supervisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and …
Supervisor employer: Hobbs Careers
Contact Detail:
Hobbs Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarize yourself with the latest fashion trends and styles. Being knowledgeable about current trends will not only help you connect with customers but also demonstrate your passion for the role during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you refine your approach to greeting and assisting customers, making it second nature when you step into the role.
✨Tip Number 3
Research our brand values and mission. Understanding what we stand for will allow you to embody our brand ambassador role more effectively and show how you can contribute to delivering an outstanding customer experience.
✨Tip Number 4
Prepare examples of how you've successfully driven sales or improved customer experiences in previous roles. Being able to share specific instances will highlight your ability to achieve commercial objectives and make you stand out as a candidate.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Supervisor position. Understand the key responsibilities and expectations, such as customer service excellence and commercial growth, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail or customer service roles. Showcase specific examples where you have successfully contributed to a positive customer experience or driven sales.
Show Your Passion: Express your enthusiasm for the role and the brand in your application. Mention why you are excited about the opportunity to connect with customers and promote a first-class shopping experience.
Tailor Your Application: Customize your cover letter to reflect the qualities mentioned in the job description, such as being collaborative and adaptable. Use keywords from the job listing to demonstrate that you are a perfect fit for the Supervisor role.
How to prepare for a job interview at Hobbs Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure a positive shopping experience for customers.
✨Demonstrate Your Teamwork Skills
Since the role requires collaboration with the in-store management team, be prepared to discuss how you have successfully worked in teams before. Highlight instances where you contributed to achieving common goals or improved store operations.
✨Stay Updated on Fashion Trends
As a Supervisor, being knowledgeable about the latest styles is crucial. Research current fashion trends and be ready to discuss how you would apply this knowledge to assist customers in outfit building during the interview.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview to showcase your customer interaction skills. Practice responding to various customer scenarios, focusing on how you would greet, assist, and sell effectively.
