Who are we?
Hobarts is an independent estate agency with a proud history dating back to 1972. Specialising in residential sales, lettings and property management, we have built a strong reputation for our local expertise, personal service and long-standing relationships with clients across North London.
We operate across Alexandra Park, Crouch End, Stroud Green, Muswell Hill, Bowes Park and the surrounding areas. Our approach is built on trust, clear communication and a genuine commitment to achieving the best possible outcomes for landlords, tenants and property owners.
At Hobarts, we believe in building lasting relationships rather than simply completing transactions. We are looking for an experienced, motivated and personable lettings professional to join our team and play a key role in the continued success of our lettings department.
What's the role?
We are seeking an experiencedSenior Lettings Negotiator / Manager to progress the lettings process from initial enquiry through to successful move-in. This is a hands-on role suited to someone who is confident managing a busy lettings pipeline, building strong landlord relationships and converting enquiries into successful lets.
The successful candidate will take ownership of the day-to-day lettings operation, maintaining regular communication with landlords, delivering excellent customer service and making full use of a substantial lettings database to generate new business and maximise opportunities.
You’ll be responsible for:
- Manage the entire lettings process, from initial enquiries and property marketing through to viewings, offer negotiations and agreeing tenancy terms.
- Conduct property viewings, follow up promptly with prospective tenants and provide detailed, timely feedback to landlords after every viewing.
- Maintain consistent communication with landlords, keeping them informed of viewing activity, applicant feedback, offers, market conditions and progress towards securing a tenant.
- Proactively manage and develop a large lettings database, contacting applicants, matching tenants to suitable properties and generating new letting opportunities.
- Negotiate offers effectively, balancing landlord expectations with tenant requirements to achieve successful outcomes.
- Build and maintain strong, long-term relationships with landlords, tenants and prospective clients.
- Advise landlords on rental values, local market trends, marketing strategies and ways to maximise interest in their properties.
- Coordinate property marketing, manage enquiries and ensure listings are accurate, engaging and up to date.
- Liaise with referencing providers, landlords, tenants and relevant third parties to ensure a smooth and efficient move-in process.
- Oversee tenancy progression, renewals and relevant compliance requirements, ensuring all records and documentation are accurate and up to date.
About You:
- We are looking for a proactive, lettings professional who enjoys working with people, thrives in a busy environment and takes pride in delivering results.
- A minimum of two years’ experience in residential lettings, ideally within an estate agency.
- A strong understanding of the lettings process, from initial enquiry and viewing through to offer negotiation and move-in.
- Excellent communication and negotiation skills, with the confidence to build relationships and manage landlord expectations.
- Experience managing a busy applicant database and following up enquiries to generate viewings and secure lets.
- A proactive approach to landlord communication, including providing prompt and consistent feedback after viewings.
- Good knowledge of the local property market, rental values and current lettings legislation.
- Strong organisational skills, attention to detail and the ability to manage multiple priorities effectively.
- Confidence using property portals, CRM systems and standard office applications.
- ARLA Propertymark or an equivalent industry qualification would be an advantage but is not essential.
Hours:
Monday - Friday 9:00 to 6:00 - (Saturdays 9:30 - 4:00) (Day of in Lieu)
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Hobarts, we are commited to creating diverse and iclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, neurodiversity or disabilty status.
#J-18808-Ljbffr
