At a Glance
- Tasks: Deliver exceptional wine service and enhance guest dining experiences.
- Company: Join Hoar Cross Hall, a luxury spa resort with a focus on hospitality.
- Benefits: Earn £13.75 per hour, enjoy free meals, and access spa facilities.
- Other info: Structured development programme with fully funded WSET qualifications.
- Why this job: Kickstart your career in wine service with hands-on training and mentorship.
- Qualifications: Passion for wine and hospitality; no prior experience required.
The predicted salary is between 13.75 - 13.75 £ per hour.
Begin your journey into the world of professional wine service. At Hoar Cross Hall, we pride ourselves on delivering exceptional dining experiences that complement our award-winning luxury spa resort. We are looking for a passionate and enthusiastic Trainee Wine Waiter to join our Food & Beverage team and develop a rewarding long-term career in wine service.
This is an exciting opportunity for someone who has a genuine interest in wine and hospitality and is eager to learn from experienced professionals. Working closely with our Junior Sommelier and Head of Food & Beverage, you will receive hands-on coaching, mentoring and practical experience while developing the skills and confidence to deliver exceptional wine service.
Following the successful completion of your probationary period, you will begin a structured development programme designed to support your progression into a specialist wine role. As part of this programme, Hoar Cross Hall will fully fund your WSET Level 2 and WSET Level 3 qualifications, alongside a tailored development plan with clear milestones to help you achieve your career goals.
What you'll be doing
As a Trainee Wine Waiter, you'll play an important role in delivering memorable dining experiences while developing your wine knowledge and service expertise. Your responsibilities will include:
- Assisting with the presentation, service and promotion of our carefully curated wine selection
- Developing a thorough understanding of our wine list, grape varieties, wine regions and styles
- Learning to confidently recommend wines and food pairings that complement our menus and enhance our guests' dining experience
- Working alongside our Junior Sommelier, Head of Food & Beverage and wider Food & Beverage team to deliver exceptional service
- Supporting wine tastings, wine events and educational sessions as your knowledge and confidence develop
- Promoting featured wines, seasonal selections and wine-related experiences to our guests
- Continuously developing your knowledge of wines, service techniques and luxury hospitality standards
What we're looking for
We're looking for someone who is passionate about hospitality and excited to build a specialist career in wine service. You will ideally have:
- A genuine passion for wine, food and delivering exceptional guest experiences
- A positive attitude, enthusiasm and a willingness to learn
- Excellent communication and interpersonal skills
- A proactive approach and the ability to work well as part of a team
- A commitment to providing outstanding customer service in a luxury hospitality environment
- Previous hospitality experience would be an advantage but is not essential. We're far more interested in your enthusiasm, attitude and desire to learn than your existing wine knowledge.
- Existing wine qualifications, such as WSET Level 2, would also be advantageous but are not required.
Your career development
We are committed to investing in your future. Following the successful completion of your probationary period, you will become eligible to begin our structured wine development programme. This includes fully funded WSET Level 2 and WSET Level 3 qualifications, supported by mentoring from our experienced wine professionals and a clear development plan to help you progress within the business.
Please note: The funded WSET qualifications form part of your long-term development pathway and will only commence once your probationary period has been successfully completed.
Additional Information
- Full-time position - 37.5 hours per week
- Working 5 out of 7 days per week (including weekends and bank holidays)
- Working late afternoons and evenings
- Salary: £13.75 per hour
Why join Hoar Cross Hall?
At Hoar Cross Hall, you'll have the opportunity to develop your career in one of the UK's leading luxury hospitality destinations while learning from experienced professionals. In return, we offer:
- A structured career pathway into professional wine service
- Fully funded WSET Level 2 and WSET Level 3 qualifications after successful completion of probation
- Hands-on mentoring from our Junior Sommelier and Head of Food & Beverage
- Ongoing learning and development opportunities
- The chance to work within an award-winning luxury spa resort renowned for exceptional guest experiences
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
If you're passionate about hospitality and ready to begin an exciting career in wine service, we'd love to hear from you. Apply today and take the first step towards becoming a wine professional with Hoar Cross Hall.
Trainee Wine Waiter in Stoke-on-Trent employer: Hoar Cross Hall
Hoar Cross Hall is an exceptional employer, offering a unique opportunity to work in a historic estate renowned for its luxury and high standards in hospitality. With a strong focus on employee growth and development, we foster a supportive work culture that values teamwork and excellence in guest service. Join us in Staffordshire, where you can enjoy a fulfilling career while contributing to memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Wine Waiter in Stoke-on-Trent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hoar Cross Hall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hoar Cross Hall
Don't be shy about reaching out to Hoar Cross Hall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Trainee Wine Waiter in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hoar Cross Hall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hoar Cross Hall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
