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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in a luxury spa resort.
- Company: Hoar Cross Hall, a stunning estate blending elegance with top-notch hospitality.
- Benefits: Competitive pay, free spa access, discounts, and flexible working hours.
- Why this job: Join a fun team and thrive in a vibrant, historic setting while developing your skills.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service.
- Other info: Full-time and part-time roles available with opportunities for career growth.
The predicted salary is between 10 - 12 £ per hour.
Location: Hoar Cross Hall, Staffordshire
About Us
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we’re committed to delivering exceptional service and creating unforgettable memories for our guests. Our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
The Role
Do you have a passion for impeccable service and exquisite food? As part of our Food and Beverage team you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines! You will work as part of a fun energetic team creating astounding experiences for our guests.
Role Specification
- You will provide efficient, courteous, and professional service at all times, undertaking new or refresher training sessions as required.
- Assisting in the delivery of all aspects of the food and beverage service to our guests, in all areas of the hotel & spa.
- Have the ability to answer guest queries in a polite and helpful manner.
- Have the ability to run a section in any restaurant across the business at any given dining time, including Breakfast, Afternoon Tea, Lunch and Dinner.
- Keeping front and back of house areas clean, tidy and set up for any function in line with BEOs and to comply with all closedown and setup procedures.
Personal Specification
Essentials- Have previous experience in a similar role within the hospitality industry.
- Have a good understanding of food hygiene and quality standards.
- Have the ability to work under pressure and in a fast-paced environment.
- Have excellent interpersonal and communication skills.
- Have experience with large volume covers.
- Have Food Safety Training.
Additional Information
- Full-Time and Part-Time positions available.
- Covering lunch and twilight shifts.
- Zero-hour contract.
- Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business.
Why Join Us
- Work in a stunning, historic estate with a commitment to excellence in hospitality.
- Competitive Rate of Pay.
- Complimentary use of the leisure and spa facilities.
- Free Parking.
- Refer-a-Friend scheme.
- Discount on overnight stays and spa days.
- 30% discount on food and drink.
- On-line Doctor support (appointments/prescriptions).
- Excellent Induction and training programme.
- Perkbox Online benefits and discounts.
- Opportunities for professional development and career advancement.
People say you can't choose your family, well we choose you to be part of ours!
Waiter/Waitress - Burton-on-Trent, Staffordshire employer: Hoar Cross Hall
Contact Detail:
Hoar Cross Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - Burton-on-Trent, Staffordshire
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Hoar Cross Hall if you can. Familiarising yourself with the place shows genuine interest and helps you chat confidently about how you can contribute to their amazing guest experiences.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for hospitality shine through. Share stories of your previous experiences that highlight your skills in delivering exceptional service and working under pressure.
✨Tip Number 3
Ask questions! Engage with your interviewers by asking about their team culture and what they value most in a waiter/waitress. This not only shows your enthusiasm but also helps you understand if you’re a good fit for their family.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It gives you a chance to stand out and shows you’re serious about being part of the Hoar Cross Hall experience.
We think you need these skills to ace Waiter/Waitress - Burton-on-Trent, Staffordshire
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in the hospitality industry. Mention any previous roles where you've delivered great service or worked under pressure, as this will catch our eye!
Be Personable: In your cover letter, don’t be afraid to show a bit of personality! We’re looking for team members who can connect with guests and create a friendly atmosphere, so let us know what makes you unique.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hoar Cross Hall
✨Know the Venue
Before your interview, take some time to research Hoar Cross Hall. Familiarise yourself with its history, dining options, and spa services. This knowledge will not only impress your interviewers but also help you understand the environment you'll be working in.
✨Showcase Your Passion
During the interview, let your enthusiasm for hospitality shine through. Share specific examples of how you've delivered exceptional service in the past. Remember, they’re looking for someone with a genuine passion for creating memorable experiences for guests.
✨Demonstrate Team Spirit
Since you'll be part of a fun, energetic team, highlight your ability to work collaboratively. Discuss times when you’ve successfully worked as part of a team, especially in high-pressure situations. This will show that you can contribute positively to their team dynamic.
✨Prepare for Practical Scenarios
Be ready for situational questions or role-play scenarios during the interview. They might ask how you would handle a difficult guest or manage multiple tables at once. Practising these scenarios beforehand will help you respond confidently and effectively.