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- Tasks: Manage bed linen, towels, and robes to ensure cleanliness and guest satisfaction.
- Company: Hoar Cross Hall, a luxury spa resort in Staffordshire.
- Benefits: Competitive pay, free meals, spa access, and discounts on stays.
- Why this job: Join a passionate team in a stunning historic estate and create unforgettable guest experiences.
- Qualifications: No specific qualifications required, just a positive attitude and willingness to learn.
- Other info: Flexible shifts with opportunities for professional growth and development.
The predicted salary is between 1300 - 1800 £ per month.
The role of the Linen Porter is to be responsible for the management of bed linen, towels, and robes within the housekeeping department, to ensure high standards of cleanliness and guest satisfaction.
About Us: Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we are committed to delivering exceptional service and creating unforgettable memories for our guests. Our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
Role Specification:
- Removing all housekeeping trolleys from cupboards and placing them on corridors.
- Removing all linen trolleys from cupboards and positioning them in designated areas on corridors.
- Stripping all linen, towels, and robes from departure bedrooms.
- Handling dirty linen and separating them into respective cages for washing.
- Restocking clean linen and reporting any discrepancies to your Line Manager.
- Ensuring cupboards are always stocked with adequate linen for use throughout the day.
- Ensuring all corridors are clear of dirty linen, linen trolleys, dirty glassware, trays, and bottles.
- Reporting any issues in bedrooms to your Line Manager.
Shift Patterns: 40 hours per week, 5 days out of 7 per week. Typical shift pattern: 8am – 4.30pm. Note: Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business.
Why Join Us:
- Work in a stunning, historic estate with a commitment to excellence in hospitality.
- Competitive Rate of Pay.
- Complimentary use of the leisure and spa facilities.
- Free meal from our staff canteen.
- Complimentary Spa Day at Eden Hall on work anniversaries.
- Employee Benefits Program.
- Free Parking.
- Refer-a-Friend scheme.
- Discount on overnight stays and spa days.
- 30% discount on food and drink.
- Excellent Induction and training programme.
- Opportunities for professional development and career advancement.
People say you can’t choose your family, well we choose you to be part of ours.
Linen Assistant in Stafford employer: Hoar Cross Hall
Contact Detail:
Hoar Cross Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Assistant in Stafford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hoar Cross Hall. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the Linen Assistant role. Think about your past experiences and how they relate to managing linen and ensuring cleanliness. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable. Even though the role is hands-on, showing that you care about your appearance reflects your professionalism and respect for the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Linen Assistant in Stafford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love to see candidates who are genuinely excited about joining our team and contributing to the exceptional service we provide at Hoar Cross Hall.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Linen Assistant role. We want to see how your skills can help us maintain our high standards of cleanliness and guest satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our family at Hoar Cross Hall!
How to prepare for a job interview at Hoar Cross Hall
✨Know Your Linen
Familiarise yourself with the types of linen and their uses. Understand the importance of cleanliness and how it impacts guest satisfaction. This knowledge will show your passion for the role and help you answer questions confidently.
✨Show Your Team Spirit
Emphasise your ability to work well in a team. The role requires collaboration with housekeeping staff, so share examples of how you've successfully worked with others in previous jobs. Highlighting your positive attitude will resonate with their commitment to creating memorable experiences.
✨Be Ready for Practical Questions
Prepare for scenario-based questions that may involve handling dirty linen or managing stock levels. Think through how you would approach these tasks and be ready to discuss your methods. This will demonstrate your problem-solving skills and readiness for the job.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company culture and values. Inquire about training opportunities or how they support staff development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
