At a Glance
- Tasks: Lead the vibrant operation of Hugo's Restaurant and ensure exceptional guest experiences.
- Company: Hoar Cross Hall, a luxury spa resort in Staffordshire with a focus on high standards.
- Benefits: Competitive salary, complimentary spa days, free meals, and discounts across venues.
- Other info: Enjoy a fun, supportive environment with plenty of development opportunities.
- Why this job: Join a passionate team and create unforgettable memories for guests in a stunning setting.
- Qualifications: Proven experience in restaurant management and excellent leadership skills.
The predicted salary is between 37000 - 37000 £ per year.
Location: Hoar Cross Hall, Staffordshire
Department: Food & Beverage
Reports to: Head of Food & Beverage
About Us
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.
Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
We are looking for a passionate and driven Restaurant Manager to lead the operation of Hugo's Restaurant, The Atrium, and Poolside Drinks Service. This is a fantastic opportunity for an experienced hospitality professional to take ownership of multiple vibrant service areas and deliver exceptional guest experiences.
About the Role
As Restaurant Manager, you will oversee the day-to-day running of Hugo's and associated outlets, ensuring outstanding service, strong financial performance, and a highly engaged team. You'll play a key role in shaping the guest experience, driving standards, and supporting the ongoing success of our Food & Beverage offering.
Key Responsibilities
- Operations
- Leading the daily operation of Hugo's Restaurant, Atrium Lounge, and Poolside service
- Delivering exceptional guest experiences through high standards of service, quality, and presentation
- Working closely with kitchen and bar teams to ensure seamless service delivery
- Responding proactively to guest feedback and continuously improve service standards
- Supporting the development and execution of events, promotions, and new initiatives
- Leadership & Team Management
- Inspiring, leading, and developing a high-performing F&B team
- Managing recruitment, onboarding, training, and performance
- Creating and managing rotas to ensure effective and efficient staffing
- Conducting regular team meetings and performance reviews
- Financial Performance
- Managing budgets, costs, and stock control to maximise profitability
- Supporting the delivery of revenue and profit targets
- Monitoring sales performance and implement strategies to drive growth
- Ensuring compliance with purchasing and financial procedures
- Training & Development
- Identifying training needs and implement development plans
- Ensuring all team members are fully trained and supported in their roles
- Maintaining accurate training records and compliance standards
- Health & Safety
- Ensuring full compliance with food safety, licensing, and health & safety legislation
- Maintaining high standards of hygiene, cleanliness, and safety across all outlets
- Completing risk assessments and ensure team awareness of safety procedures
- Promoting a safe and positive working environment
About You
- Have proven experience in a restaurant or F&B management role
- Have excellent leadership and people management skills
- Be commercially aware with experience managing budgets and costs
- Be passionate about delivering exceptional guest experiences
- Have excellent communication and organisational skills
- Have knowledge of health & safety and food hygiene regulations
Additional Information
- 45 hours per week
- Working 5 out of 7 days per week (including evenings, weekends and bank holidays)
- Salary: £37,000 per annum
- Please note that we are unable to offer visa sponsorship for this role. Applicants must have the legal right to work in the UK and not require future sponsorship
Join us and we can offer you benefits such as:
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
Restaurant Manager - Burton-on-Trent, Staffordshire employer: Hoar Cross Hall
Hoar Cross Hall is an exceptional employer located in the picturesque Staffordshire countryside, offering a unique blend of luxury hospitality and wellness. As a Restaurant Manager, you will thrive in a supportive and inclusive work environment that prioritises employee growth through comprehensive training and development opportunities. With benefits such as complimentary spa days, discounts on services, and a focus on high standards of service, Hoar Cross Hall is dedicated to creating memorable experiences for both guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - Burton-on-Trent, Staffordshire
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with guests and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or improved service standards. Being able to share these experiences will demonstrate your capability as a Restaurant Manager and your passion for exceptional guest experiences.
✨Tip Number 3
Don’t forget to ask questions during your interview! Inquire about their approach to guest feedback and how they support team development. This shows your interest in the role and helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Restaurant Manager - Burton-on-Trent, Staffordshire
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about delivering exceptional guest experiences and that you’re excited about the opportunity to lead our vibrant team.
Tailor Your CV:Make sure your CV is tailored to the Restaurant Manager role. Highlight your relevant experience in F&B management, leadership skills, and any achievements that demonstrate your ability to drive financial performance and guest satisfaction.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Hoar Cross Hall. We can’t wait to hear from you!
How to prepare for a job interview at Hoar Cross Hall
✨Know the Venue Inside Out
Before your interview, take some time to research Hoar Cross Hall and its dining venues. Familiarise yourself with their menu, service style, and any recent events or promotions. This shows your genuine interest in the role and helps you speak confidently about how you can contribute to their exceptional guest experiences.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Highlighting your leadership style and how you motivate others will resonate well with the interviewers.
✨Demonstrate Financial Acumen
Since managing budgets and maximising profitability is key for this role, be ready to discuss your experience with financial management. Bring specific examples of how you've managed costs, driven sales growth, or implemented successful strategies to improve financial performance in previous positions.
✨Emphasise Guest Experience
At Hoar Cross Hall, creating unforgettable memories for guests is paramount. Be prepared to share your philosophy on guest service and provide examples of how you've gone above and beyond to enhance the guest experience in your previous roles. This will show that you align with their values and are passionate about hospitality.
