Housekeeping Assistant

Housekeeping Assistant (Hotel)

Location: Hoar Cross Hall, Staffordshire

About Us

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa.

At Hoar Cross Hall, we\’re committed to delivering exceptional service and creating unforgettable memories for our guests.

Our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goal.

The Role

To work collaboratively with the Head Housekeeper in ensuring the cleanliness, organisation, and general maintenance of the guest bedrooms. These areas should be maintained to the highest standards of hygiene and appearance.

Role Specification

• Ensuring guest bedrooms and bathrooms are cleaned to the required set standards, including dusting, polishing, vacuuming, moping, and sanitising surfaces.
• Changing / making beds in line with the Housekeeping SOP.
• Assisting in sorting, washing, drying, folding, and storing linens and towels.
• Replenishing amenities.
• Keeping the laundry area clean, organised, and free from obstructions.
• Completing extra jobs as instructed by Housekeeping Supervisors, Deputy Head Housekeeper and Head Housekeeper.
• Reporting any maintenance issues to the Head Housekeeper promptly.

Shift Patterns

• Upto 30 hours per week – zero hour contract.
• Various shifts available between 0900-1530hrs.
• 5 days out of 7 per week.
• Full flexibility required – expected to work as and when necessary to meet the needs of the team and the business including weekends and bank holidays.

Why Join Us

• Work in a stunning, historic estate with a commitment to excellence in hospitality.
• Competitive rate of pay.
• Complimentary use of the leisure and spa facilities.
• Free lunch from our staff canteen.
• Complimentary spa day on work anniversaries.
• Employee benefits program.
• Free parking.
• Refer a friend scheme.
• Discount on overnight stays and spa days.
• 30% discount on food and drink.
• Excellent induction and training programme.
• Opportunities for professional development and career advancement.

People say you can’t choose your family, well we choose you to be part of ours.