At a Glance
- Tasks: Lead engineering operations and maintenance for a stunning spa resort.
- Company: Join Barons Eden, a luxury hotel and spa destination in Staffordshire.
- Benefits: Enjoy competitive salary, free spa access, lunch, and discounts on stays.
- Why this job: Be part of a family-focused culture dedicated to exceptional guest experiences.
- Qualifications: Experience in facilities management, strong technical knowledge, and leadership skills required.
- Other info: Flexible shifts across 5 days, including weekends and Bank Holidays.
The predicted salary is between 52000 - 78000 £ per year.
Location: Hoar Cross Hall, Staffordshire
Salary: 65,000 per annum
Full Time / 40 hours per week
About Us: Barons Eden is a collection of iconic spa and hotel destinations where exceptional service and luxurious experiences come to life. From stately architecture and serene grounds to immersive wellness retreats, every detail matters - and you'll be at the heart of making sure it all runs flawlessly. Nestled in the scenic heart of Staffordshire, Hoar Cross Hall seamlessly blends the charm of a stately home with the luxury of a world-class spa resort. Our commitment to exceptional guest experiences is reflected in our exquisite dining venues, stunning gardens, and renowned spa services. We strive to create lasting memories for every guest, treating them like friends and family throughout their stay.
The Role: As Head of Facilities and Estates, you'll lead all engineering operations, renovation projects, and long-term maintenance strategies across our property at Hoar Cross Hall. This is a key leadership position responsible for the mechanical, electrical, plumbing, HVAC, spa systems, and overall estate infrastructure. You'll ensure our facilities are safe, efficient, compliant, and beautifully maintained to deliver a seamless guest experience every day.
Why Join Us?
- Work in a historic, stunning estate with a commitment to hospitality excellence
- Competitive salary
- Complimentary access to our leisure and spa facilities
- Free lunch from our staff canteen to fuel your day
- Complimentary spa day on your work anniversary
- Access to our Employee Assistance Program
- Free parking for all team members
- Discounts on overnight stays, spa days, as well as food, drink, and retail
- Refer-a-friend scheme
- A supportive, family-feel culture focused on wellbeing and growth
Key Responsibilities:
- Oversee all hotel and spa maintenance, repairs, and project works - from daily tasks to large-scale refurbishments.
- Manage preventative maintenance schedules and ensure smooth operation of all systems (including biomass, HVAC, lifts, pools, hot tubs, and saunas).
- Lead, develop, and support the maintenance and grounds teams - fostering a positive, inclusive, and wellbeing-focused culture.
- Develop contractor SLAs, manage budgets, and ensure all work is compliant with RAMS, building regulations, and health and safety standards.
- Minimise disruption during works by coordinating schedules and maintaining a guest-first approach.
- Deliver energy efficiency and sustainability initiatives, and ensure long-term asset protection.
- Collaborate with all key departments and act as the central point of contact for any property-related matters.
Personal Specification:
Essential:
- Proven experience in facilities, engineering, or estate management - ideally within the hospitality or luxury property sector.
- Strong technical knowledge of building systems (MEP, HVAC, biomass, water treatment).
- Hands-on leader with excellent planning, communication, and problem-solving skills.
- Track record of managing refurbishment projects, budgets, and contractor relationships.
- Passion for high standards, safety, sustainability, and delivering exceptional guest experiences.
- Committed to team development, wellbeing, and inclusive leadership.
Shift Pattern:
Full-time - 40 hours per week. Shifts are spread across 5 days a week, and may include weekends and Bank Holidays. Full flexibility is required, as shifts will adapt based on team and business needs.
Join Our Family: At Hoar Cross Hall, we say you can't choose your family - but we choose you to be a part of ours. We value every team member, and we're excited to support your growth and development in this dynamic role.
Head of Facilities and Estates employer: Hoar Cross Hall
Contact Detail:
Hoar Cross Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Facilities and Estates
✨Tip Number 1
Familiarise yourself with the specific facilities and estates management practices within the hospitality sector. Understanding the unique challenges and standards in this industry will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the hospitality and luxury property sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Head of Facilities and Estates role.
✨Tip Number 3
Research Barons Eden and Hoar Cross Hall thoroughly. Understanding their values, culture, and recent developments will allow you to tailor your conversations and show genuine interest in becoming part of their team.
✨Tip Number 4
Prepare to discuss your leadership style and how you foster a positive team culture. Given the emphasis on wellbeing and inclusivity at Hoar Cross Hall, showcasing your experience in these areas will set you apart from other candidates.
We think you need these skills to ace Head of Facilities and Estates
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities, engineering, or estate management, particularly within the hospitality sector. Emphasise your technical knowledge of building systems and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high standards and exceptional guest experiences. Mention specific examples of how you've successfully managed refurbishment projects or led teams in previous roles.
Highlight Key Skills: In your application, clearly outline your planning, communication, and problem-solving skills. Provide examples of how you've developed contractor relationships and managed budgets effectively.
Showcase Your Commitment to Sustainability: Given the role's focus on energy efficiency and sustainability initiatives, include any relevant experience or projects that demonstrate your commitment to these values in your application.
How to prepare for a job interview at Hoar Cross Hall
✨Showcase Your Technical Knowledge
As the Head of Facilities and Estates, you'll need to demonstrate a strong understanding of building systems like MEP, HVAC, and biomass. Be prepared to discuss your previous experiences with these systems and how you've successfully managed them in past roles.
✨Emphasise Leadership Skills
This role requires a hands-on leader who can foster a positive team culture. Share examples of how you've developed and supported teams in the past, focusing on inclusivity and wellbeing to align with their family-feel culture.
✨Discuss Project Management Experience
Highlight your track record in managing refurbishment projects and budgets. Be ready to talk about specific projects you've overseen, the challenges you faced, and how you ensured compliance with health and safety standards.
✨Align with Their Values
Barons Eden places a strong emphasis on exceptional guest experiences and sustainability. Make sure to express your passion for high standards and how you plan to contribute to their commitment to delivering memorable experiences for guests.