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- Tasks: Engage with guests and deliver exceptional food and beverage service in a stunning ballroom setting.
- Company: Join Hoar Cross Hall, a luxurious spa resort blending charm and hospitality excellence.
- Benefits: Enjoy competitive pay, free lunch, spa access, discounts, and career development opportunities.
- Why this job: Be part of a fun team creating memorable experiences in a historic estate.
- Qualifications: Strong communication skills and a passion for guest service; previous experience is a plus.
- Other info: Flexible shifts available; part-time and full-time roles to fit your schedule.
Food & Beverage Assistant – Staffordshire
Breakfast Food & Beverage Assistant (Ballroom)Location: Hoar Cross Hall, StaffordshireAbout Us:
Nestled in the scenic heart of Staffordshire, Hoar Cross Hall seamlessly blends the charm of a stately home with the luxury of a world-class spa resort. Our commitment to exceptional guest experiences is reflected in our exquisite dining venues, stunning gardens, and renowned spa services. We strive to create lasting memories for every guest, treating them like friends and family throughout their stay.At Hoar Cross Hall, we believe in nurturing talent, and we\’re on the lookout for passionate, positive individuals to join our team. We offer training, development, and the opportunity to achieve your career goals in the exciting hospitality industry.The Role:
Are you passionate about delivering exceptional service and surrounded by exquisite food? If so, we want you to be part of our dynamic Food & Beverage team!As a Food & Beverage Assistant, you\’ll play a key role in engaging with our guests, maintaining high standards of service, and contributing to an unforgettable dining experience. You\’ll be the friendly face that greets our guests in the Ballroom, ensuring that every detail is perfectly executed during service. You will work with a fun, energetic team, all committed to providing an outstanding experience for our guests.This role offers an incredible opportunity to build your career at an award-winning resort in the thriving hospitality sector.Why Join Us?
- Work in a historic, stunning estate with a commitment to hospitality excellence.
- Competitive pay with opportunities for performance-based growth.
- Complimentary access to our leisure and spa facilities.
- Free lunch from our staff canteen to fuel your day.
- Complimentary spa day on your work anniversary.
- Access to an Employee Benefits Program.
- Free parking for all team members.
- Discounts on overnight stays, spa days, and 30% off food & drinks.
- Refer-a-friend scheme.
- Comprehensive induction and ongoing training to support your professional development.
- Opportunities for career progression and advancement within a reputable brand.
Key Responsibilities:
- Deliver efficient, courteous, and professional service at all times.
- Assist in delivering food and beverage service to guests, focusing on our prestigious Ballroom.
- Respond promptly and politely to guest inquiries, ensuring their needs are met.
- Manage a section in the Ballroom, along with other dining areas, during Breakfast, Afternoon Tea, Lunch, and Dinner services.
- Maintain cleanliness and organisation within the dining areas, including table setting and clearing.
- Set up events and functions in accordance with Banquet Event Orders (BEOs), ensuring all setup procedures are followed precisely.
- Handle guest feedback and complaints with professionalism, resolving issues promptly or escalating them as needed to ensure guest satisfaction.
- Adhere to health and safety standards, as well as Hoar Cross Hall\’s dress code and service guidelines.
- Participate in training sessions to continually enhance your skills and knowledge.
Personal Specification:
Essential:
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
- Passion for food, guest service, and creating memorable experiences.
- Flexibility to work evenings, weekends, and holidays.
- A positive, team-oriented attitude.
Desirable:
- Previous experience in food and beverage or hospitality roles (preferred, but not essential).
- Experience handling large volumes of covers is a plus.
- Food safety training or knowledge is advantageous.
Shift Pattern:
- Flexible breakfast shift hours, with the earliest start at 6 AM and the latest finish at 6 PM.
- Part-time and full-time opportunities available.
- Shifts are spread across 5 days a week, including weekends.
- Full flexibility is required, as shifts will adapt based on team and business needs.
Join Our Family:At Hoar Cross Hall, we say you can\’t choose your family- but we choose you to be a part of ours. We value every team member, and we\’re excited to support your growth and development in this dynamic role. #J-18808-Ljbffr
Food & Beverage Assistant - Staffordshire employer: Hoar Cross Hall
Contact Detail:
Hoar Cross Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Staffordshire
✨Tip Number 1
Familiarise yourself with the menu and services offered at Hoar Cross Hall. Knowing the details about the food and beverage options will help you engage confidently with guests and demonstrate your passion for the role.
✨Tip Number 2
Showcase your interpersonal skills during any interactions, whether in person or over the phone. Being friendly and approachable is key in hospitality, so let your personality shine through!
✨Tip Number 3
Be prepared to discuss your flexibility and availability during the interview. Since the role requires working various shifts, highlighting your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Research the company culture at Hoar Cross Hall. Understanding their commitment to exceptional guest experiences and team development will allow you to align your answers with their values during the interview.
We think you need these skills to ace Food & Beverage Assistant - Staffordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. Emphasise any previous roles where you provided exceptional customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to create memorable experiences for guests. Mention specific skills that align with the job description, such as strong communication and teamwork.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability in your application. This shows that you are adaptable and willing to meet the needs of the business.
Show Enthusiasm: In your application, convey your enthusiasm for joining Hoar Cross Hall. Share why you are excited about the opportunity to work in a historic estate and contribute to their commitment to hospitality excellence.
How to prepare for a job interview at Hoar Cross Hall
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences you've had that highlight your love for food and guest service, as this role is all about creating memorable experiences for guests.
✨Demonstrate Strong Communication Skills
Since the role requires engaging with guests, it's crucial to showcase your communication skills. Practice clear and polite responses to common questions, and be ready to discuss how you would handle guest inquiries or complaints professionally.
✨Prepare for a Fast-Paced Environment
The Food & Beverage Assistant role involves managing multiple tasks in a busy setting. Be prepared to discuss how you thrive under pressure and provide examples of how you've successfully managed similar situations in the past.
✨Understand the Importance of Teamwork
This position is part of a dynamic team, so emphasise your ability to work well with others. Share examples of how you've collaborated with colleagues in previous roles to ensure smooth operations and excellent service.
