At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in a luxury setting.
- Company: Join the stunning Hoar Cross Hall, a luxury spa resort in Staffordshire.
- Benefits: Enjoy competitive pay, free meals, spa days, and discounts on stays and dining.
- Other info: Flexible hours with full and part-time positions available, plus great career development opportunities.
- Why this job: Be part of a fun team and grow your skills in a vibrant hospitality environment.
- Qualifications: Previous hospitality experience and a passion for excellent service are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Hoar Cross Hall, Staffordshire
About Us
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests. Our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
The Role
Do you have a passion for impeccable service and exquisite food? As part of our Food and Beverage team you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines! You will work as part of a fun energetic team creating astounding experiences for our guests.
Role Specification
- Providing an efficient, courteous, and professional service at all times, undertaking new or refresher training sessions as required.
- Assisting in the delivery of all aspects of the food and beverage service to our guests, in all areas of the hotel & spa.
- Keeping the front and back of house areas clean, tidy and set up for any function in line with BEOs and to comply with all closedown and setup procedures.
- Having the ability to run a section in any restaurant across the business at any given dining time, including Breakfast, Afternoon Tea, Lunch and Dinner.
- Having the ability to answer guest queries in a polite and helpful manner.
Personal Specification
Essentials- Have previous experience in a similar role within the hospitality industry.
- Have a good understanding of food hygiene and quality standards.
- Have the ability to work under pressure and in a fast-paced environment.
- Have excellent interpersonal and communication skills.
- Have experience with large volume covers.
- Have Food Safety Training.
Additional Information
- Zero-hour contract.
- Full and part time positions available.
- Working between 1-5 days a week (6 hours minimum - to 40 hours per week).
- Covering shifts for breakfast, lunch, dinner and evening.
- £12.71 per hour.
Applicants must have the legal right to work in the UK at the time of application and throughout their employment. We are unable to provide visa sponsorship now or in the future for this position.
Why Join Us
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality.
- Complimentary Spa Day on work anniversaries at any of our company spas.
- Free meal provided daily through our staff canteen.
- Complimentary use of leisure and spa facilities.
- Access to the Employee Assistance Program.
- 30% discount on overnight stays and spa days.
- Discounts on food, drink and retail across our venues.
- Pension scheme.
- Free Parking.
- Refer-a-Friend scheme.
- Excellent Induction and training programme.
- Perkbox Online benefits and discounts.
- On-line Doctor support (appointments/prescriptions).
- A fun, supportive and inclusive work environment with loads of development opportunities.
People say you can’t choose your family, well we choose you to be part of ours!
Food & Beverage Assistant employer: Hoar Cross Hall
Hoar Cross Hall is an exceptional employer that offers a unique blend of luxury hospitality and personal growth opportunities in the stunning setting of Staffordshire. With a commitment to nurturing talent, employees enjoy comprehensive training, a supportive work culture, and numerous benefits including complimentary spa days, discounts, and access to leisure facilities. Join our vibrant team where your passion for service will be celebrated, and you can thrive in a fun, family-like environment.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hoar Cross Hall and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hoar Cross Hall that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hoar Cross Hall.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hoar Cross Hall get a sense of who you are beyond your experience!
How to prepare for a job interview at Hoar Cross Hall
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hoar Cross Hall and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
