At a Glance
- Tasks: Deliver luxurious spa treatments and create unforgettable experiences for guests.
- Company: Join the award-winning team at Hoar Cross Hall, a stunning luxury spa resort.
- Benefits: Competitive pay, commission on sales, free spa access, and professional development opportunities.
- Other info: Flexible hours with part-time and full-time options available.
- Why this job: Be part of a supportive team in a beautiful setting while enhancing guest wellbeing.
- Qualifications: Level 3 Qualification in Beauty Therapy and excellent customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
Location: Hoar Cross Hall, Staffordshire
About Us
Set in the heart of Staffordshire, Hoar Cross Hall is a luxury spa resort that blends the grandeur of a stately home with the tranquillity of world‑class spa facilities. Offering an unparalleled guest experience, our estate boasts exquisite dining venues, lush gardens, and state‑of‑the‑art spa services. At Hoar Cross Hall, we pride ourselves on delivering exceptional service and creating unforgettable memories for our guests. Our commitment to excellence extends beyond our guest services; we treat our team like family and are dedicated to nurturing growth, skill development, and helping you achieve your career goals. We believe in creating a positive and inspiring work environment where everyone can thrive.
The Role
Are you passionate about wellbeing and delivering exceptional spa treatments? At Hoar Cross Hall, we offer guests an unforgettable experience, combining relaxation with rejuvenation through our luxurious treatments. As a Spa/Beauty Therapist within our award‑winning team, you will play a vital role in crafting a personalised, soothing experience for our guests. You’ll have the opportunity to perform a wide range of spa treatments, from massages to facials, using the latest techniques and premium products, all within a world‑class spa setting. This is a fantastic opportunity to join a supportive and talented team, working with state‑of‑the‑art facilities while developing your career in the beauty and wellness industry.
Key Responsibilities
- Performing a wide range of luxurious spa treatments including massages, facials, body treatments, and more.
- Delivering the highest quality treatments, ensuring exceptional guest satisfaction and a truly rejuvenating experience.
- Assessing clients' needs and recommend the most suitable treatments tailored to their preferences.
- Achieving sales and treatment targets while maintaining the highest standards of guest service.
- Maintaining therapy rooms to ensure they are always clean, comfortable, and inviting.
- Ensuring strict adherence to Health & Safety guidelines to maintain a safe and hygienic working environment.
- Offering personalised post‑treatment advice and recommend appropriate products for continued care.
- Staying updated with the latest spa industry trends and techniques to ensure guests receive the best treatments available.
- Collaborating with colleagues to foster a positive, welcoming, and professional atmosphere within the spa.
Person Specification
Essentials
- Hold a Level 3 Qualification in Beauty Therapy or equivalent.
- Have excellent customer service and communication skills with the ability to engage guests and create a memorable experience.
- Have the ability to work flexible hours, including weekends and holidays to meet the needs of the business.
- Have excellent attention to detail and a commitment to maintaining a hygienic, tidy, and well‑organised therapy space.
Desirables
- Be proficient in a wide variety of spa treatments and techniques.
- Have previous experience working in a similar role within a high‑end spa or resort environment.
- Be familiar with Voya and Elemis products is an advantage, but not essential.
Further Information
Part‑time and full‑time opportunities available. Working 2-5 days per week. 16-40 contracted hours available per week. Shift patterns: 0930-1800hrs / 1030-1900hrs. Requirement to work one weekend day per week. Rate of pay increases every 6 months for the first two years of service. Full flexibility is essential, as you will be expected to work as and when necessary to meet the needs of the team and the business.
Why Join Us
- Work in a stunning, historic estate that is committed to excellence in hospitality.
- Competitive rate of pay and potential for up to 20% commission on product sales (target‑led).
- Complimentary use of leisure and spa facilities to enhance your wellbeing.
- Variety of free lunch options available daily.
- Discounted overnight stays and spa days, giving you the chance to experience the resort yourself.
- 30% discount on food and drink across our venues.
- Employer contribution to a workplace pension scheme.
- Excellent induction and training program to ensure your growth and success.
- Access to exclusive Perkbox benefits and discounts.
- Free parking on‑site for a hassle‑free commute.
- Refer‑a‑Friend scheme.
- Opportunities for professional development and career progression within a leading spa resort.
- On‑line Doctor support (appointments / prescriptions).
Join Our Team
At Hoar Cross Hall, we believe in creating a supportive, family‑like atmosphere for both guests and employees.
Spa Therapist in Burton upon Trent employer: Hoar Cross Hall
Hoar Cross Hall is an exceptional employer, offering a nurturing and family-like work environment where team members are valued and encouraged to grow. Located in the picturesque Staffordshire countryside, employees enjoy competitive pay, flexible working hours, and access to luxurious spa facilities, alongside opportunities for professional development and career progression within a prestigious spa resort. With a commitment to excellence in hospitality and a focus on employee wellbeing, Hoar Cross Hall stands out as a rewarding place to build a meaningful career in the beauty and wellness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Burton upon Trent
✨Tip Number 1
Get to know the spa scene! Research Hoar Cross Hall and its unique offerings. When you walk in for your interview, show off your knowledge about their treatments and ethos. It’ll impress them and show you’re genuinely interested!
✨Tip Number 2
Practice your people skills! As a Spa Therapist, you'll be all about creating memorable experiences. Role-play with a friend or family member to nail down how you’d engage with guests and recommend treatments. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, especially in a luxury spa environment. Wear something professional yet comfortable for your interview. You want to reflect the high standards of Hoar Cross Hall right from the get-go.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Spa Therapist in Burton upon Trent
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for wellbeing and spa treatments shine through. We want to see how much you care about delivering exceptional experiences for our guests!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any specific treatments or techniques you're proficient in that align with what we offer at Hoar Cross Hall.
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep it professional. Share a bit about yourself and why you’d be a great fit for our team, but also maintain that level of professionalism we value.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our family at Hoar Cross Hall.
How to prepare for a job interview at Hoar Cross Hall
✨Know Your Treatments
Familiarise yourself with the range of spa treatments offered at Hoar Cross Hall. Be ready to discuss your experience with various techniques, especially massages and facials, and how you tailor treatments to meet individual client needs.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your excellent customer service and communication skills. Think about times when you've gone above and beyond to create a memorable experience for clients, as this aligns perfectly with the resort's commitment to exceptional guest satisfaction.
✨Emphasise Team Collaboration
Since the role involves working closely with colleagues, be prepared to discuss how you foster a positive and professional atmosphere in a team setting. Share experiences where teamwork led to successful outcomes or enhanced guest experiences.
✨Stay Updated on Industry Trends
Demonstrate your passion for the beauty and wellness industry by discussing recent trends or techniques you've learned about. Mention any specific products, like Voya or Elemis, that you're familiar with, as this could give you an edge in the interview.
