At a Glance
- Tasks: Lead the vibrant operations of Hugo’s Restaurant and ensure exceptional guest experiences.
- Company: Hoar Cross Hall, a luxury spa resort in Staffordshire with a focus on hospitality excellence.
- Benefits: Competitive salary, complimentary spa days, free meals, and discounts across venues.
- Other info: Enjoy a fun, supportive workplace with excellent training and development opportunities.
- Why this job: Join a passionate team and create unforgettable memories for guests in a stunning environment.
- Qualifications: Proven experience in restaurant management and strong leadership skills required.
The predicted salary is between 37000 - 37000 £ per year.
Location: Hoar Cross Hall, Staffordshire
Department: Food & Beverage
Reports to: Head of Food & Beverage
About Us
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we’re committed to delivering exceptional service and creating unforgettable memories for our guests.
Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
We are looking for a passionate and driven Restaurant Manager to lead the operation of Hugo’s Restaurant, The Atrium, and Poolside Drinks Service. This is a fantastic opportunity for an experienced hospitality professional to take ownership of multiple vibrant service areas and deliver exceptional guest experiences.
About the Role
As Restaurant Manager, you will oversee the day-to-day running of Hugo’s and associated outlets, ensuring outstanding service, strong financial performance, and a highly engaged team. You’ll play a key role in shaping the guest experience, driving standards, and supporting the ongoing success of our Food & Beverage offering.
Key Responsibilities
- Leading the daily operation of Hugo’s Restaurant, Atrium Lounge, and Poolside service
- Delivering exceptional guest experiences through high standards of service, quality, and presentation
- Working closely with kitchen and bar teams to ensure seamless service delivery
- Responding proactively to guest feedback and continuously improving service standards
- Supporting the development and execution of events, promotions, and new initiatives
Leadership & Team Management
- Inspiring, leading, and developing a high‑performing F&B team
- Managing recruitment, onboarding, training, and performance
- Creating and managing rotas to ensure effective and efficient staffing
- Conducting regular team meetings and performance reviews
- Managing budgets, costs, and stock control to maximise profitability
- Supporting the delivery of revenue and profit targets
- Monitoring sales performance and implementing strategies to drive growth
- Ensuring compliance with purchasing and financial procedures
Training & Development
- Identifying training needs and implementing development plans
- Ensuring all team members are fully trained and supported in their roles
- Maintaining accurate training records and compliance standards
Health & Safety
- Ensuring full compliance with food safety, licensing, and health & safety legislation
- Maintaining high standards of hygiene, cleanliness, and safety across all outlets
- Completing risk assessments and ensuring team awareness of safety procedures
- Promoting a safe and positive working environment
About You
- Have proven experience in a restaurant or F&B management role
- Have excellent leadership and people management skills
- Be commercially aware with experience managing budgets and costs
- Have excellent communication and organisational skills
- Have knowledge of health & safety and food hygiene regulations
Additional Information
- 45 hours per week
- Working 5 out of 7 days per week (including evenings, weekends and bank holidays)
- Salary: £37,000 per annum
- Please note that we are unable to offer visa sponsorship for this role. Applicants must have the legal right to work in the UK and not require future sponsorship
Benefits
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Free Parking
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On‑line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
Restaurant Manager in Burton upon Trent employer: Hoar Cross Hall
Hoar Cross Hall is an exceptional employer, offering a unique blend of luxury hospitality and a supportive work environment in the picturesque Staffordshire countryside. With a strong focus on employee development, we provide comprehensive training programmes, generous benefits including complimentary spa days and discounts, and a culture that values passion and positivity. Join us to lead a vibrant team in delivering unforgettable guest experiences while enjoying a fulfilling career in the heart of a historic estate.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Burton upon Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hoar Cross Hall. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership stories! As a Restaurant Manager, you'll need to demonstrate your ability to inspire and lead a team. Think of specific examples from your past experiences where you've successfully managed a team or improved service standards. We want to hear those stories!
✨Tip Number 3
Show off your passion for hospitality! During your interview, let your enthusiasm shine through. Talk about what excites you about creating exceptional guest experiences and how you plan to bring that passion to Hugo’s Restaurant and beyond.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Hoar Cross Hall. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Restaurant Manager in Burton upon Trent
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about creating exceptional guest experiences and leading a fantastic team.
Tailor Your CV:Make sure your CV is tailored to the Restaurant Manager role. Highlight your relevant experience in F&B management, leadership skills, and any achievements that demonstrate your ability to drive performance and enhance guest satisfaction.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hoar Cross Hall!
How to prepare for a job interview at Hoar Cross Hall
✨Know the Venue Inside Out
Before your interview, take some time to research Hoar Cross Hall and its dining venues. Familiarise yourself with their menu, service style, and any recent events or promotions. This will show your genuine interest in the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style, how you handle challenges, and how you develop your staff. Be ready to discuss specific situations where your leadership made a difference.
✨Demonstrate Financial Acumen
Since managing budgets and maximising profitability is key for this role, brush up on your financial management skills. Be prepared to discuss how you've previously managed costs, driven sales growth, and implemented strategies to improve financial performance in your past roles.
✨Emphasise Guest Experience
At Hoar Cross Hall, creating unforgettable guest experiences is paramount. Think of examples where you've gone above and beyond for guests, handled feedback effectively, or improved service standards. Highlighting your passion for hospitality and commitment to exceptional service will resonate well with the interviewers.
