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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in a luxury setting.
- Company: Hoar Cross Hall, a stunning luxury spa resort in Staffordshire.
- Benefits: Competitive pay, free spa access, discounts, and professional development opportunities.
- Why this job: Join a fun team and work in a beautiful historic estate while honing your hospitality skills.
- Qualifications: Previous hospitality experience and excellent communication skills are essential.
- Other info: Flexible shifts with opportunities for career advancement in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
Location: Hoar Cross Hall, Staffordshire
About Us
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we are committed to delivering exceptional service and creating unforgettable memories for our guests.
The Role
Do you have a passion for impeccable service and exquisite food? As part of our Food and Beverage team, you will have a natural way with people, an eye for detail, and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines! You will work as part of a fun energetic team creating astounding experiences for our guests.
Role Specification
- Providing efficient, courteous, and professional service at all times, undertaking new or refresher training sessions as required.
- Assisting in the delivery of all aspects of the food and beverage service to our guests, in all areas of the hotel & spa.
- Having the ability to answer guest queries in a polite and helpful manner.
- Having the ability to run a section in any restaurant across the business at any given dining time, including Breakfast, Afternoon Tea, Lunch, and Dinner.
- Keeping front and back of house areas clean, tidy and set up for any function in line with BEOs and to comply with all closedown and setup procedures.
Personal Specification
Essentials- Have previous experience in a similar role within the hospitality industry.
- Have a good understanding of food hygiene and quality standards.
- Have the ability to work under pressure and in a fast-paced environment.
- Have excellent interpersonal and communication skills.
- Applicants must have the right to work in the UK - sponsorship is not available for this role.
- Experience with large volume covers.
- Food Safety Training.
Shift Pattern
- Working a minimum of 3 days per week.
- Shifts will cover daytime, afternoons, and evenings.
- Zero-hour contract.
- Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business. This includes weekends and bank holidays.
Why Join Us:
- Work in a stunning, historic estate with a commitment to excellence in hospitality.
- Competitive Rate of Pay.
- Complimentary use of the leisure and spa facilities.
- Free Parking.
- Refer-a-Friend scheme.
- Discount on overnight stays and spa days.
- 30% discount on food and drink.
- Excellent Induction and training programme.
- Perkbox Online benefits and discounts.
- Opportunities for professional development and career advancement.
People say you can’t choose your family, well we choose you to be part of ours.
Waiter / Waitress - Staffordshire in Burntwood employer: Hoar Cross Hall
Contact Detail:
Hoar Cross Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress - Staffordshire in Burntwood
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Hoar Cross Hall if you can. Familiarising yourself with the atmosphere and the dining areas will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Try role-playing with friends or family to brush up on your communication skills and learn how to handle tricky situations with grace.
✨Tip Number 3
Show off your passion for service! During your interview, share stories about times you've gone above and beyond for customers. This will highlight your dedication to creating memorable experiences, which is exactly what Hoar Cross Hall is all about.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your personality right from the start!
We think you need these skills to ace Waiter / Waitress - Staffordshire in Burntwood
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in the hospitality industry. Mention any previous roles where you've delivered excellent service or worked under pressure, as this will catch our eye!
Be Personable: In your cover letter, don’t be afraid to show a bit of personality! We love applicants who can connect with people, so share a story or two about your experiences that demonstrate your interpersonal skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Hoar Cross Hall!
How to prepare for a job interview at Hoar Cross Hall
✨Know the Venue
Before your interview, take some time to research Hoar Cross Hall. Familiarise yourself with its history, dining options, and overall atmosphere. This will not only impress your interviewers but also help you understand how you can contribute to their mission of creating unforgettable guest experiences.
✨Showcase Your Passion
During the interview, let your enthusiasm for hospitality shine through. Share specific examples from your previous experience where you went above and beyond to provide excellent service. This will demonstrate that you have the passion and positivity they’re looking for in a team member.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and guest interactions. Think of scenarios where you had to manage difficult situations or multitask effectively. Practising these responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. Inquire about training opportunities or how success is measured in the position. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
