At a Glance
- Tasks: Lead a passionate team to deliver exceptional dining experiences in a luxury setting.
- Company: Join Hoar Cross Hall, a prestigious spa hotel known for outstanding service.
- Benefits: Enjoy a competitive salary, free meals, spa discounts, and a supportive work environment.
- Other info: Flexible shifts with excellent training and career development opportunities.
- Why this job: Inspire the next generation of hospitality stars while working in a beautiful historic estate.
- Qualifications: Experience in luxury hospitality and a passion for delivering five-star service.
The predicted salary is between 43000 - 43000 £ per year.
Location: Hoar Cross Hall, Staffordshire
Contract Type: Full-Time (Permanent)
Reports To: Food & Beverage Manager
Do you want to lead an award-winning team and inspire the next generation of hospitality superstars? If so, we have the job for you. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
Hoar Cross Hall is part of the Barons Eden collection, a prestigious group renowned for delivering exceptional guest experiences in luxury spa and hospitality settings. As one of the UK's leading spa hotels, Hoar Cross Hall combines timeless elegance with outstanding service, offering guests an unforgettable dining and wellness experience.
As part of our Food and Beverage management team, you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have experience in a similar business and a personality that shines!
About the Role
We are seeking an experienced and passionate Ballroom Restaurant Manager to lead the operations of our elegant Ballroom Restaurant. The ideal candidate will be dedicated to delivering an exceptional dining experience, managing a dynamic team, and upholding the high standards of service that our guests expect. You will play a key role in overseeing daily operations, staff training and development, service excellence, and ensuring the smooth running of our busy restaurant service. This is a fast-paced position, the restaurant can do 600 covers per day across breakfast, lunch and dinner.
Key Responsibilities
- Leading, training and motivating the front-of-house team to deliver exceptional guest service
- Overseeing all aspects of restaurant operations, including staffing, service delivery, and team development
- Maintaining and enhancing service standards in line with Hoar Cross Hall's luxury brand
- Collaborating closely with the kitchen and events teams to ensure seamless coordination and outstanding guest experiences
- Managing staff rotas, payroll submissions, and effective labour planning
- Supporting the Food & Beverage Manager with budgeting, stock control, and performance reporting
- Professionally handling guest feedback and proactively resolving any service issues
- Ensuring full compliance with health, safety, and hygiene regulations
- Demonstrating strong leadership and people management skills with a hands-on approach
- Communicating effectively and maintaining excellent organisational and problem-solving abilities
- Bringing previous experience in a similar role within a luxury hotel or high-volume fine dining environment
- Showing a genuine passion for hospitality and consistently delivering five-star guest experiences
- Displaying flexibility to work varied shifts, including evenings, weekends and bank holidays
Additional Information
- Contract Hours: 45 hours per week
- Working 5 out of 7 days (including weekends and bank holidays)
- Annual Salary: 43,000.00
Join us and we can offer you benefits such as:
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
People say you can't choose your family, well we choose you to be part of ours!
Restaurant Manager - Ballroom - Staffordshire in Burntwood employer: Hoar Cross Hall
Hoar Cross Hall, part of the prestigious Barons Eden collection, is an exceptional employer that prioritises passion and positivity in its team. With a focus on luxury hospitality, employees enjoy a supportive work environment, comprehensive training, and numerous benefits including complimentary spa days, discounts, and access to leisure facilities. This role offers the opportunity to lead a dynamic team in a stunning historic estate, ensuring personal growth and development in the thriving hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - Ballroom - Staffordshire in Burntwood
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even hit up social media platforms like LinkedIn to meet potential employers and fellow professionals.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for hospitality shine through. Share your experiences and how you've made a difference in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to places you’d love to work at, like Hoar Cross Hall. Express your interest and ask if they have any upcoming opportunities – you never know what might come up!
✨Tip Number 4
Keep learning and growing! Stay updated on the latest trends in the hospitality industry. Consider taking short courses or attending workshops to boost your skills. This shows potential employers that you’re committed to excellence and ready to lead a top-notch team.
We think you need these skills to ace Restaurant Manager - Ballroom - Staffordshire in Burntwood
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about delivering exceptional guest experiences and leading a team. Share your enthusiasm and any relevant experiences that highlight your love for the industry.
Tailor Your CV:Make sure your CV is tailored to the Restaurant Manager role. Highlight your experience in high-volume dining environments and any leadership roles you've held. We’re looking for someone who can manage a busy restaurant, so showcase your skills in team management and service excellence.
Be Specific About Your Experience:In your application, be specific about your previous roles and responsibilities. Mention any achievements or improvements you made in past positions, especially those related to service standards and team development. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Hoar Cross Hall!
How to prepare for a job interview at Hoar Cross Hall
✨Know Your Venue
Before the interview, take some time to research Hoar Cross Hall and its unique offerings. Familiarise yourself with their dining concepts, service standards, and any recent awards or recognitions. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Restaurant Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and train staff to deliver exceptional guest experiences.
✨Demonstrate Your Passion for Hospitality
During the interview, let your passion for hospitality shine through. Share stories that highlight your commitment to providing five-star service and how you handle guest feedback. This will resonate well with the interviewers who are looking for someone who embodies their values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to manage high-pressure environments, such as busy service periods or handling guest complaints, and be ready to explain your thought process and actions.
