At a Glance
- Tasks: Deliver exceptional breakfast service and maintain high standards in our award-winning Ballroom.
- Company: Join Hoar Cross Hall, a luxurious spa resort in Staffordshire, dedicated to outstanding guest experiences.
- Benefits: Enjoy competitive pay, free lunch, spa access, and discounts on stays and dining.
- Why this job: Be part of a vibrant team in a stunning estate, with opportunities for growth in hospitality.
- Qualifications: Strong communication skills and a passion for food; previous experience is a plus but not essential.
- Other info: Flexible shifts available, with both part-time and full-time roles to fit your schedule.
The predicted salary is between 20000 - 28000 £ per year.
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Location: Hoar Cross Hall, Staffordshire
About Us:
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the grandeur of a stately home with the luxury of a world-class spa resort. We offer an exceptional guest experience, with elegant dining venues, expansive gardens, and a state-of-the-art spa. At Hoar Cross Hall, we are dedicated to providing outstanding service and creating unforgettable memories for our guests.
Our mission is to treat every guest like family, ensuring their time at the Hall and Spa is not only memorable but truly special. We are looking for passionate and positive individuals to join our team. We will equip you with the skills you need, nurture your growth, and help you achieve your career goals within the hospitality industry.
The Role:
Do you have a passion for delivering exceptional service and working with exquisite food? At Hoar Cross Hall, we are looking for an enthusiastic Breakfast Food & Beverage Assistant to join our dynamic team.
As a key member of our Food and Beverage team, you will be responsible for delivering an outstanding guest experience during breakfast service in our award-winning Ballroom. You’ll be a natural communicator, with a keen eye for detail and a drive to maintain our high service standards. Working as part of a vibrant, energetic team, you’ll help ensure every guest’s breakfast experience is exceptional.
This is a fantastic opportunity to establish a fulfilling career within an award-winning resort and grow within the hospitality industry.
Why Join Us?
- Work in a stunning, historic estate with a commitment to excellence in hospitality.
- Competitive rate of pay and the opportunity to grow with us.
- Complimentary access to leisure and spa facilities to enhance your wellbeing.
- Free daily lunch from our staff canteen to keep you energized.
- Complimentary spa day on your work anniversary to celebrate your contribution.
- Employee Benefits Program , offering various discounts and perks.
- Free parking on-site for your convenience.
- Discounts on overnight stays and spa days, giving you the chance to enjoy the Hall.
- 30% discount on food and drink across our venues.
- Excellent induction and training programme to support your development.
- Opportunities for professional development and career progression.
Key Responsibilities:
- Provide efficient, courteous, and professional service during breakfast, ensuring a seamless experience for all guests.
- Assist in delivering high-quality food and beverage service across all hotel and spa areas, focusing primarily on the Ballroom during breakfast service.
- Set up and clear tables , maintaining cleanliness and organisation in the dining areas.
- Run a section in the Ballroom, and assist in additional dining areas during Breakfast, Afternoon Tea, Lunch, and Dinner services.
- Prepare for events or functions by following Banquet Event Orders (BEOs) , ensuring all setup procedures are followed with precision.
- Ensure proper compliance with health and safety standards, dress codes, and service procedures at all times.
- Address and resolve guest complaints promptly or escalate as needed, ensuring guest satisfaction.
- Undertake training sessions to refresh and expand your skill set as required.
Key Responsibilities:
- Provide efficient, courteous, and professional service during breakfast, ensuring a seamless experience for all guests.
- Assist in delivering high-quality food and beverage service across all hotel and spa areas, focusing primarily on the Ballroom during breakfast service.
- Set up and clear tables , maintaining cleanliness and organisation in the dining areas.
- Run a section in the Ballroom, and assist in additional dining areas during Breakfast, Afternoon Tea, Lunch, and Dinner services.
- Prepare for events or functions by following Banquet Event Orders (BEOs) , ensuring all setup procedures are followed with precision.
- Ensure proper compliance with health and safety standards, dress codes, and service procedures at all times.
- Address and resolve guest complaints promptly or escalate as needed, ensuring guest satisfaction.
- Undertake training sessions to refresh and expand your skill set as required.
Personal Specification:
Essentials
- Strong communication and interpersonal skills to interact effectively with guests and colleagues.
- Ability to work in a fast-paced environment , handling multiple tasks efficiently.
- A genuine passion for food, service, and creating memorable guest experiences .
- Flexibility to work early morning shifts , including weekends and holidays.
- A team player with a positive attitude who contributes to a vibrant and collaborative work environment.
Desirables
- Previous experience in a food and beverage or hospitality roles is a plus but not essential.
- Experience handling large volume covers is beneficial.
- Food safety training is an advantage.
Shift Pattern:
- Breakfast shift pattern: Flexible hours, with the earliest start at 6am and the latest finish at 6pm.
- Part-time and full-time opportunities available (1 full time, 40 hours per week role; and 2 part time 20-25 hours per week)
- Full flexibility is key, as you may be required to work as necessaryto meet the team and business requirements.
Join Our Family:
At Hoar Cross Hall, we believe in fostering a family-like atmosphere where every team member is valued. People say you can’t choose your family, but here, we choose YOU to be part of ours.
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Breakfast F&B Assistant employer: Hoar Cross Hall
Contact Detail:
Hoar Cross Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast F&B Assistant
✨Tip Number 1
Familiarise yourself with the Hoar Cross Hall's values and mission. Understanding their commitment to exceptional guest experiences will help you align your approach during interviews and conversations with the team.
✨Tip Number 2
Showcase your passion for food and service by discussing any relevant experiences or personal anecdotes. This will demonstrate your enthusiasm and fit for the Breakfast F&B Assistant role.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Share specific examples of times you've successfully managed multiple tasks, as this is crucial for the role in a busy breakfast setting.
✨Tip Number 4
Be ready to express your flexibility regarding working hours. Since the role requires early morning shifts and weekend availability, showing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Breakfast F&B Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. Emphasise any previous roles where you provided exceptional customer service, especially in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for the Breakfast F&B Assistant role. Mention specific aspects of Hoar Cross Hall that attract you, such as their commitment to guest experience and team culture.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as strong communication, teamwork, and the ability to handle multiple tasks efficiently. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hoar Cross Hall
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share any experiences that highlight your love for food and service, as this role is all about creating memorable guest experiences.
✨Demonstrate Strong Communication Skills
Since the role requires effective interaction with guests and colleagues, be prepared to showcase your communication skills. You might want to share examples of how you've successfully handled guest interactions or resolved complaints in the past.
✨Highlight Your Team Player Attitude
Emphasise your ability to work well within a team. Discuss instances where you contributed positively to a team environment, as this position involves collaborating with others to ensure a seamless breakfast service.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of the role, think of examples where you've successfully managed multiple tasks under pressure. This will demonstrate your ability to thrive in a busy environment, which is crucial for a Breakfast F&B Assistant.