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- Tasks: Lead a passionate team to deliver exceptional dining experiences in a luxury setting.
- Company: Join Hoar Cross Hall, a prestigious spa hotel known for outstanding service.
- Benefits: Enjoy competitive salary, complimentary spa days, and discounts on stays and meals.
- Other info: Dynamic role with excellent training and career development opportunities.
- Why this job: Inspire the next generation of hospitality stars while working in a stunning environment.
- Qualifications: Experience in luxury dining and strong leadership skills are essential.
The predicted salary is between 43000 - 43000 £ per year.
Location: Hoar Cross Hall, Staffordshire
Contract Type: Full-Time (Permanent)
Reports To: Food & Beverage Manager
Do you want to lead an award-winning team and inspire the next generation of hospitality superstars? If so, we have the job for you…
Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
Hoar Cross Hall is part of the Barons Eden collection, a prestigious group renowned for delivering exceptional guest experiences in luxury spa and hospitality settings. As one of the UK’s leading spa hotels, Hoar Cross Hall combines timeless elegance with outstanding service, offering guests an unforgettable dining and wellness experience.
As part of our Food and Beverage management team, you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have experience in a similar business and a personality that shines!
About the Role
We are seeking an experienced and passionate Ballroom Restaurant Manager to lead the operations of our elegant Ballroom Restaurant. The ideal candidate will be dedicated to delivering an exceptional dining experience, managing a dynamic team, and upholding the high standards of service that our guests expect.
You will play a key role in overseeing daily operations, staff training and development, service excellence, and ensuring the smooth running of our busy restaurant service. This is a fast-paced position, the restaurant can do 600 covers per day across breakfast, lunch and dinner.
Key Responsibilities
- Leading, training and motivating the front-of-house team to deliver exceptional guest service
- Overseeing all aspects of restaurant operations, including staffing, service delivery, and team development
- Maintaining and enhancing service standards in line with Hoar Cross Hall’s luxury brand
- Collaborating closely with the kitchen and events teams to ensure seamless coordination and outstanding guest experiences
- Managing staff rotas, payroll submissions, and effective labour planning
- Supporting the Food & Beverage Manager with budgeting, stock control, and performance reporting
- Professionally handling guest feedback and proactively resolving any service issues
- Ensuring full compliance with health, safety, and hygiene regulations
- Demonstrating strong leadership and people management skills with a hands-on approach
- Communicating effectively and maintaining excellent organisational and problem-solving abilities
- Bringing previous experience in a similar role within a luxury hotel or high-volume fine dining environment
- Showing a genuine passion for hospitality and consistently delivering five-star guest experiences
- Displaying flexibility to work varied shifts, including evenings, weekends and bank holidays
Additional Information
Contract Hours: 45 hours per week
Working 5 out of 7 days (including weekends and bank holidays)
Annual Salary: £43,000.00
Join us and we can offer you benefits such as:
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
People say you can’t choose your family, well we choose you to be part of ours!
Ballroom Restaurant Manager employer: Hoar Cross Hall
Contact Detail:
Hoar Cross Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ballroom Restaurant Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with managers. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've handled challenges in the past. Remember, they want someone who fits their team culture!
✨Tip Number 3
Research the company! Before any interview, dive deep into Hoar Cross Hall's values and mission. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Hoar Cross Hall. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Ballroom Restaurant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about delivering exceptional guest experiences and leading a team.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in high-volume dining or luxury hotel settings. We love seeing how your background aligns with the role of Ballroom Restaurant Manager!
Be Specific: In your cover letter, be specific about your achievements and how you've improved service standards in previous roles. We appreciate concrete examples that demonstrate your leadership skills and attention to detail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hoar Cross Hall.
How to prepare for a job interview at Hoar Cross Hall
✨Know the Venue Inside Out
Before your interview, make sure you research Hoar Cross Hall and its Ballroom Restaurant thoroughly. Familiarise yourself with their menu, service style, and any recent awards or recognitions. This will not only show your genuine interest but also help you tailor your answers to align with their values and standards.
✨Showcase Your Leadership Skills
As a Ballroom Restaurant Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and train staff to deliver exceptional guest experiences.
✨Demonstrate Your Passion for Hospitality
During the interview, let your passion for hospitality shine through. Share stories that highlight your dedication to providing five-star service and how you handle guest feedback. This will resonate well with the interviewers who are looking for someone who embodies their commitment to excellence.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and organisational skills. Think about how you would handle busy service periods, manage staff rotas, or resolve guest complaints. Practising these scenarios will help you respond confidently and demonstrate your ability to thrive in a fast-paced environment.